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Copyright © 2014 Pearson Education, Inc.
Human Resource Management, 13e (Mondy)
Chapter 13 Internal Employee Relations
13.1 Multiple-Choice Questions
1) The key to successful worker retention is to ________.
A) conduct performance appraisals
B) focus on top performers and determine their risk of leaving
C) follow a take-it-or-leave it strategy with employees
D) minimize the risks and rewards of challenging assignments
Answer: B
Explanation: B) The key to successful retention is to focus on top performers and determine
their risk of leaving. Likely, these workers are already being recruited and they probably know
their value in the job market. There will always be opportunities elsewhere for a firm's best
employees.
Diff: 2
Chapter: 13
Skill: Concept
LO: 1
2) Approximately ________ U.S. workers depend almost entirely on the continued goodwill of
their employer.
A) two out of every three
B) one out of every two
C) two out of every five
D) four out of every ten
Answer: A
Explanation: A) Notwithstanding various employment standards to avoid that are based on laws,
court decisions, and executive orders, approximately two of every three U.S. workers depend
almost entirely on the continued goodwill of their employer. Individuals falling into this category
are known as "at-will employees."
Diff: 3
Chapter: 13
Skill: Concept
LO: 2