The interchange of ideas, opinions, or facts between senders and receivers is referred to as

Latest Process of Communication MCQ Objective Questions

Process of Communication Question 1:

Which one of the following is not the tool for Synchronous Interaction?

1. Voice
2. Chats
3. Live streaming
4. Textbooks

Answer (Detailed Solution Below)

Option 4 : Textbooks

Communication is the imparting, conveying, or exchanging of ideas, knowledge, etc., using speech, writing or any attempt to define communication has to take into consideration the idea of mutuality and commonness, an exchange, a shared environment, a social relationship among the participants and the existence of a common need, urge, aim or goal. (Oxford dictionary)

• 'To communicate' is defined as 'to impart, bestow, or convey, to make known, give by way of information.
• The term communication is derived from the Latin word ‘communis’ meaning common- standing for sharing of ideas in common.
• When we communicate we are trying to establish 'commonness' with someone. That is, we are trying to share information, an idea, or an attitude. 
• Communication is a two-way process of reaching mutual understanding, in which participants not only exchange information but also create and share meaning.
• The main purpose of communication is to convey information and ideas in such a manner that will produce a response as desired by the sender. 
• Communication is generally categorized into asynchronous or synchronous.

• Synchronous mode helps students acquire information within no time since both are engaged in the process of conversation at the same time.
• Compared with asynchronous mode, synchronous communication is better for the teaching-learning process. 
• The simplest form of synchronous communication occurs with the participation of two persons i.e., teacher and student.
• In advance synchronous communication a large number of people can join to share their ideas like students belonging to different classes, students of the same classes, teachers of the same school, etc. 
• Examples of synchronous communication are face-to-face talk, online chat, phone calls, video chat, live streaming, virtual classrooms, video conferencing, and audio conferencing.

Thus, it can be inferred that Textbooks are not a tool for synchronous interaction.

• The participants mentioned here are mainly the students and teachers.
• Students and teachers move at their own pace to transfer information. 
• The information to be passed on to the students may be posted on any website medium such as wikis, blogs, etc., which can be retrieved by students at a later time.
• Similarly, postings of students can be retrieved by teachers and given feedback.
• Hence in asynchronous communication, the interaction between students and teachers occur at different times.
• Examples of asynchronous communication technology are blogs, wikis, video blogs, vlogs, forums, discussion boards, and electronic mail (E-mail).

Process of Communication Question 2:

By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of

1. Closeness
2. Equality
3. Informality
4. Respect

Answer (Detailed Solution Below)

Option 2 : Equality

The correct answer is Equality.

• dias meaning - a raised surface at one end of a meeting room that someone can stand on when speaking to a group. Synonyms - podium. rostrum.

• Using a higher platform puts the speaker in a superior position while all the listeners are at a lower position.

• Choosing to speak from the floor reflects a sense of Equality from the speaker's side.

• Here, the height difference metaphorically represents the difference in stature.

Process of Communication Question 3:

The communication process consists of several steps. In ________, the receiver interprets the message and translates it into meaningful information.

1. Feedback
2. Decoding
3. Noise
4. Encoding

Answer (Detailed Solution Below)

Option 2 : Decoding

The correct answer is Decoding.

Steps of the Communication Process 

All communication tends to follow this framework, which provides detail on every step of the process. 

• Developing the Message: The sender starts the communication process by creating a message they intend to send to an individual or group.

• Encoding the Message: With the information, the sender translates it into a form that can be transmitted to someone else. 

• Selecting the Channel: The send picks the channel communication. It should be a channel that is most appropriate for the intended audience. 

• Message Transmission: The sender then successfully transmits the message to the receiver.  

• Decoding the Message: The receiver interprets the message and translates it into meaningful information. This is the key to effective communication, but senders do not know if they have achieved success until this step. 

• Feedback: Senders learn the effectiveness of their message when receiving feedback. However, in one-way communication, there’s no chance for the receiver to provide feedback. That’s a situation public relations and advertisers want to avoid. 

Process of Communication Question 4:

Identify the sequence of human communication skills.

A. Public speaking

B. Group interaction

C. Relationship

D. Feed forward

E. Self - presentation

Choose the correct answer from the options given below 

1. B, D, E, C, A
2. A, C, D, B, E
3. C, E, A, D, B
4. E, C, B, A, D

Answer (Detailed Solution Below)

Option 4 : E, C, B, A, D

The tasks that make up good public performance eventually include communication skills. Today, communication is crucial in both the professional sector and daily life.

•  Effective communication aids in our understanding of others and our environment.
• It aids in overcoming differences, fostering mutual respect and trust, and establishing favorable circumstances for exchanging original concepts and resolving issues.

The sequence of effective communication skills is as follows;

Self - presentation > Relationship > Group interaction > Public speaking >​ Feedforward

1. ​Self-Presentation refers to how people attempt to present themselves to control or shape how others (called the audience) view them.
2. Relationship- After expressing yourself through the presentation, the person establishes the relationship and tries to make good relations.   
3. Group interaction- refers to the dynamics of the team and the way individuals in the group interact with one another.
4. Public speaking is a soft skill that requires excellent communication skills, enthusiasm, and the ability to engage with an audience. Soft skills are interpersonal skills that are less technical and more about how you interact with others.
5. Feedforward- An element or passage within a control system that transmits a controlling signal from a source to a load somewhere else in its external environment is called a feed-forward (often spelled feedforward).

Hence, the correct sequence is E, C, B, A, D.

Process of Communication Question 5:

Why do we communicate?

(A) For social interaction.

(B) For happiness sake.

(C) For messages to be understood.

(D) For sharing of experience.

(E) For protection of traditions.

Choose the correct answer from the options given below :

1. (A), (C), (E) only
2. (B), (C), (D) only
3. (A), (C), (D) only
4. (A), (B), (E) only

Answer (Detailed Solution Below)

Option 3 : (A), (C), (D) only

Communication in the form of interaction that takes place through symbols. The symbols may be gestural, pictural, plastic, verbal, or any other which operate as stimuli to behavior that would be evoked by the symbol itself in the special conditions of the persons who respond.

We communicate to fulfill the following actions-

• We communicate to persuade.
• For messages to be understood.
• For sharing of experience.
• For social interaction.
• We communicate in order to give or provide information.
• We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words.
• We communicate seeking information.

Therefore, the correct answer is (A), (C), and (D) only.

Top Process of Communication MCQ Objective Questions

In the communication process, when the sender and the receiver interchange their roles in respect of sending and receiving the message, it is called

1. Universal model.
2. Transactional model.
3. Singular-flow model.
4. Pluralistic model.

Answer (Detailed Solution Below)

Option 2 : Transactional model.

In the communication process, when the sender and the receiver interchange their roles with respect to sending and receiving the message, it is called the Transactional model.

Therefore, option 2 is the correct answer.

In the process of communication 'Encoding' means

1. using symbols to express an idea.
2. deciphering a message.
3. creating noise in the communication.
4. interpreting the meaning of the message.

Answer (Detailed Solution Below)

Option 1 : using symbols to express an idea.

Communication is defined as the process of passing information and understanding from one person to another. It is simply the act of transferring information from one place, person or group to another. The communication process is made up of four key components. Those components include encoding, the medium of transmission, decoding, and feedback, along with the sender and the receiver.

Process of Communication

Encoding means converting the idea into words or gestures that will convey meaning. It consists in changing the information into some form of logical and coded message.

The encoding process is based on the purpose of communication and the relation between the sender and the receiver. In a formal situation, encoding involves:

1. selecting a language;
2. selecting a medium of communication; and
3. selecting an appropriate communication form.

Therefore, In the process of communication 'Encoding' means using symbols to express an idea.

1. Deciphering a message itself means Interpreting the meaning of the message: In the communication process, the decoding of a message is how an audience member is able to understand and interpret the message. It is a process of interpretation and translation of coded information into a comprehensible form.
2. In any communication system, during the transmission of the signal, or while receiving the signal, some unwanted signal gets introduced into the communication, making it unpleasant for the receiver, questioning the quality of the communication. Such a disturbance is called Noise. 

Which of the following is not the element of communication process?

1. Feedback
2. Reinforcement
3. Medium
4. Interaction

Answer (Detailed Solution Below)

Option 2 : Reinforcement

Communication: Communication is the act of transmitting information, ideas and attitudes from one person to another person. It is a two-way process.

Elements of Communication Process:

• Communicator/Sender: Sender is a person who speaks out or sends or transmits or communicates message. It is the first starter of the communication process.
• Communicatee/Receiver: The receiver is directed audience of the message. He gets the message interprets and tries to the total meaning of the message as transmitted by the sender.
• Message: Message is information. It may be spoken or written. It is to be sent from one person to another. The information, orders, observations, report that communicated.
• Medium of Communication/Channel: Channel is the vehicle or medium of conveying message to the receiver. It may be written, oral, audiovisual or live projections. The written medium can be in forms of letters, memos, reports, manuals, etc.
• Reaction/Interaction: The receiver has to extract the meaning from the symbols sent by the sender and understand completely what he/she needs.
• Feedback: It is the process in which the receiver and the sender are ensuring that they understood each other correctly and they are proceeding to find a solution.

In communication, under which part of the process does 'expressing the words' fall?

1. Sender
2. Message
3. Channel
4. Receiver

Answer (Detailed Solution Below)

Option 1 : Sender

Communication

Etymologically the word "communication" comes from the Latin word 'communis', meaning common. When we communicate we are trying to establish 'commonness' with someone. It is a two-way process. It is more than just messaging or swapping information. It involves not just words, but the use of all our senses. With face-to-face dialogue, our facial expression, tone, body language, ability to listen with patience, all contribute to the conveying of messages and information between people.  

Communication Process

Sender 

• The sender or source may be an individual (speaking, writing, drawing, gesturing), or a communication organization (newspaper, publishing house, television station, or a motion picture studio). The sender express or organizes his message into a series of symbols – either written words or spoken words or gestures or any other symbolic act or a combination of these modes. This is termed as the encoding of the message.
• The sender may use oral, written, graphic signs, or symbols to convey the message. The communication skills, attitudes, and convictions, the knowledge of the content, objectives, the socio-cultural milieu, etc. of the sender have an impact on the effectiveness of communication. 

Message

• Messages are made of signs or symbols and codes that are signals, which represent something. Messages may be in the form of ink on paper, sound waves in the air, impulses in an electric current, a wave of the hand, a flag in the air, or any other signal capable of being interpreted meaningfully.
• Messages are encoded and those who receive them must decode them to interpret or understand the meaning of the message. The message constitutes the core of the communication process. 

Channel

• Channel refers to the means employed to transmit or receive a message. It refers to the five senses: seeing, touch, hearing, smell, and taste. A message is received through any of the modes of sensory perception. 
•  A message may be seen through print or visual media. It can be heard through a sound media or voice (audio), speech, musical instruments. 
• Channel also includes mechanical devices like telephone, mobiles, e-mails, voicemails, etc. For communication to be effective and efficient, the channel must be appropriate for the message. The needs and requirements of the receiver must also be considered in selecting a channel.

Receiver 

• The receiver also called a destination, maybe an individual or a group, a crowd, or a mob, reading, listening, or watching. The receiver is the object in the communication process.
• The sender must constantly keep the needs, aspirations, knowledge, socio-cultural milieu, and background of the receiver if the message is to have the desired objective.
• The receiver interprets the message and translates it into meaningful information in the decoding process.

Hence, we conclude that In communication, under Sender 'expressing the words' fall

When communication for educational purpose takes place, the sequence of elements is 

A. Source

B. Encoder

C. Decoder

D. Feedback
Choose the correct answer from the options given below:

1. A, B, C, D 
2. B, C, D, A
3. C, D, A, B
4. D, B, A, C

Answer (Detailed Solution Below)

Option 1 : A, B, C, D 

Communication is a cyclic process of transmitting or exchanging information or message through a medium from one entity to another. It

Elements of the communication process make communication successful and an effective one. 

Elements of the communication process: 

• Sender: Sender means that person conveys his thoughts or ideas to the receiver. He represents a source of communication.
• Message: Message is the content of ideas, feelings, suggestions, order, etc., intended to be communicated.
• Encoding: Encoding is the process of converting the message into communication symbols such as words, pictures, gestures, etc.
• Media: Media is the path through which an encoded message is transmitted to the receiver. This channel may be in written form, face to face, phone call, Internet, etc.
• Decoding: Decoding is the process of converting encoded symbols of the sender.
• Receiver: He is the person who receives communication from the sender.
• Feedback: Feedback includes all those actions of the receiver indicating that he has received and understood the message of the sender.
• Noise: This means some obstruction or hindrance to communication. This hindrance may be caused to the sender, message, or receiver. 

Hence, it could be concluded that option 1 is the correct answer.

In the process of two-way communication, 'sender' is at one end while ______ is at the other end.

1. Message
2. Source
3. Channel
4. Receiver

Answer (Detailed Solution Below)

Option 4 : Receiver

Communication Process

In the communication process, it starts with the sender (Encoder) and ends with the receiver (Decoder). In between the sender and receiver, there is the message (oral or written) and channel/source (audio or visual).

Sender 

• The sender or source may be an individual (speaking, writing, drawing, gesturing), or a communication organization (newspaper, publishing house, television station, or a motion picture studio). The sender express or organizes his message into a series of symbols – either written words or spoken words or gestures or any other symbolic act or a combination of these modes. This is termed as the encoding of the message.
• The sender may use oral, written, graphic signs, or symbols to convey the message. The communication skills, attitudes, and convictions, the knowledge of the content, objectives, the socio-cultural milieu, etc. of the sender have an impact on the effectiveness of communication. 

Message

• Messages are made of signs or symbols and codes that are signals, which represent something. Messages may be in the form of ink on paper, sound waves in the air, impulses in an electric current, a wave of the hand, a flag in the air, or any other signal capable of being interpreted meaningfully.
• Messages are encoded and those who receive them must decode them to interpret or understand the meaning of the message. The message constitutes the core of the communication process. 

Channel

• Channel refers to the means employed to transmit or receive a message. It refers to the five senses: seeing, touch, hearing, smell, and taste. A message is received through any of the modes of sensory perception. 
•  A message may be seen through print or visual media. It can be heard through a sound media or voice (audio), speech, musical instruments. 
• Channel also includes mechanical devices like telephone, mobiles, e-mails, voicemails, etc. For communication to be effective and efficient, the channel must be appropriate for the message. The needs and requirements of the receiver must also be considered in selecting a channel.

Receiver 

• The receiver also called a destination, maybe an individual or a group, a crowd, or a mob, reading, listening, or watching. The receiver is the object in the communication process.
• The sender must constantly keep the needs, aspirations, knowledge, socio-cultural milieu, and background of the receiver if the message is to have the desired objective.
• The receiver interprets the message and translates it into meaningful information in the decoding process.

Hence, we conclude that In the process of two-way communication, 'sender' is at one end while the receiver is at the other end.

Identify the correct sequence for successful communication.

1. Sender → Encode message → Channel → Decode message → Audience → Feedback
2. Sender → Encode message → Decode message → Channel → Audience → Feedback
3. Sender → Encode message → Audience → Channel → Decode message → Feedback
4. Sender → Encode message → Channel → Decode message → Feedback → Audience

Answer (Detailed Solution Below)

Option 1 : Sender → Encode message → Channel → Decode message → Audience → Feedback

The word communication has been derived from the Latin word “communis”, which means common.  Communication, therefore, refers to the sharing of ideas, facts, opinions, information, and understanding.  It is the transfer or transmission of some information and understanding from one person to another

• SENDER- The source/sender is the originator of the idea of the message, it may also be known as the sender who may be individual or a group. The source conceives the idea, prepares the messages selects the channel, and decides about the receiver. 
• ENCODING- In this step, messages are composed of symbols having a certain meaning for sender and receiver. Encoding is thus a translation of an already conceived idea by the sender into a message appropriate for transmission. The encoding includes the selection of mode of communication and the wording of the message. 
• MESSAGE- It refers to the stimulus that the source transmits to the receiver. Messages are composed of symbols having a certain meaning to the source and the receiver. 
• CHANNEL-The channel is the means through which the message travels from the source to the receiver. The channel may be mass media such as newspapers, radio, tv, etc, or interpersonal such as telephone, correspondence, etc. Selection of the channel depends upon the message to be conveyed, availability of the channel, cost of the channel, effectiveness of the channel, etc. 
• DECODING-Decoding is the reverse of encoding. It means translation of symbols etc, encoded by the sender into an idea for understanding. The receiver decodes the message by changing the symbols into meaning. Understanding the message sent by the sender is the key to the decoding process. If the receiver could not decode the message to make it understandable, misunderstands it, or pretends to misunderstand it whereas he understands it well, the communication is rendered ineffective. This happens because of the perceptual difference between sender and receiver. 
• RECEIVER/AUDIENCE - The next step is the receiving of the message by the receiver. The receiver must pay due attention to the message he receives. Any negligence on the part of the receiver may make the communication ineffective and the message is lost. Thus the receiver should be a good listener in the case of an oral message, however listening alone is not sufficient, he should also be willing to understand the message. 
• FEEDBACK-Feedback refers to any response the receiver offers to the message, this could be communication or behavior.

Find out the correct sequence of selectivity stages in mass communication?

(A) Exposure

(B) Retention

(C) Attitudinal change

(D) Perception

(E) Attention

Choose the correct answer from the options given below:

1. (A), (B), (C), (E), (D)
2. (B), (C), (D), (E), (A)
3. (C), (E), (D), (A), (B)
4. (A), (E), (D), (B), (C)

Answer (Detailed Solution Below)

Option 4 : (A), (E), (D), (B), (C)

The term ‘Communication’ is derived from the Latin “Communis”, which means - ‘to make common’, ‘to share’ or ‘to transmit’. Communication is a two-way process in which participants not only exchange ideas and information but also share mutual understanding. It can be broadly divided into four types based on the size of a social group.

Mass Communication:

• In mass communication, have a large number of audiences that are diverse and they are all can’t be grouped in one place so we need a certain tool or technology for the communication process.
• It is a single source for transmitting the information.
• But in mass communication, there is no direct access to the receiver.
• So, for that, they need media like newspapers, radio, television, and the internet.
• Here the audience feedback is very less or delayed.

Mass media constitute two things

• Media technology: the techniques, skills, or methods used as a tool or outlet for communication 
• Mass communication: imparting or exchanging information to large segments of the population
• The stages in mass communication
  •  Exposure
  • Attention
  • Perception
  • Retention
  • Attitudinal change 

What are the three basic units of electronic communication systems?

1. Transmitter, transmission channel, and receiver.
2. Modulator, demodulator, and repeater.
3. Transmitter, noise, and information.
4. Transmitter, signal, and modulator.

Answer (Detailed Solution Below)

Option 1 : Transmitter, transmission channel, and receiver.

The correct answer is a transmitter, transmission channel, and receiver.

• According to Louis Allen "Communication is the sum of all the things the person does when he wants to create understanding in the mind of another. It is a bridge of measuring and involves a systematic and continuous process of telling, listening, and understanding."
• Electronic communication is the transmission, reception, and processing of information between two or more places with the utilization of electronic circuits.
• There are three basic units of electronic communication system:
  • The transmitter converts the message signal made by the source of information into a form acceptable for transmission.
  • The transmission channel is the way a message travels between source and receiver.
  • The receiver is the person who receives the message from the sender or source.

Identify the correct sequence of phases in communication development:

A. Acta Diurna

B. Cave paintings

C. Wooden blocks for printing

D. Development of languages

E. Metal printing

Choose the correct answer from the option given below:

1. A, B, D, C, E
2. B, D, C, A, E
3. C, D, E, A, B
4. D, E, A, B, C

Answer (Detailed Solution Below)

Option 2 : B, D, C, A, E

The chronological sequence in the development of the communication system are as follows:

The theories suggest that language first evolved around 50,000–150,000 years ago, which is around the time when modern Homo sapiens evolved.

• Cave art or paintings were the earliest forms of communication dating back to the ice age; studies suggest language first evolved around 50000-150000 years ago, which is around the time when modern homo sapiens evolved and the oldest scriptures of surviving languages like Hebrew and Tamil date back to 10th century BCE.
• Development of languages- Communication first started in 3500 BC when the Phoenicians developed an alphabet, but communication was developed very slowly. The civilization of Phoenicia. Phoenicia became one of the most widely used writing systems that spread all over the Mediterranean where many cultures used it.
• Wooden block printings were first done on cloth in china around 220 AD. The way that blocks printing works is very simple. Carvers (at the time, they were known as printers) would engrave the text or image on a block of wood in a raised form so that the part that they wanted to be black when they printed it was sticking out. They would then apply ink to the raised letters and stamp it on paper.
• People were forced to pursue this invention when in 593 c.e Sui Emperor Wen-ti ordered the printing of Buddhist texts and images.
• A new block had to be carved for each page, but the good part was that they were reusable. There were many important texts that were made using the woodblock printing, including the Diamond Sutra, important Buddhist text that was made in 868 during the T'ang Dynasty. 
• Acta Diurna was the first newspaper published in Rome around 59 BC. The origin of the Acta is attributed to Julius Caesar, who first ordered the keeping and publishing of the acts of the people by public officers. The Acta were drawn up from day to day and exposed in a public place on a whitened board called an Album. After remaining there for a reasonable time they were taken down and preserved with other public documents so that they might be available for purposes of research.
• Metal printing or 3D printing began in 1981 in Japan.

Is the interchange of ideas opinions or facts between senders and receivers?

What involves the rules governing sentence structure?

What is concerned with the use of language in social situations?

Which term refers to the loss of ability to speak write or comprehend the written or spoken word?