To help employees manage role conflict, employers have sought a number of family-friendly policies.
Free
True False
Under federal law, any U.S. employer that is planning layoffs must give employees 60 days' notice of the layoffs.
Free
True False
Outcome fairness involves the ends of a discipline process, while procedural and interactional justice focus on the means to those ends.
Free
True False
Job withdrawal is a set of behaviors that discontented individuals display to avoid the work situation physically, mentally, or emotionally.
True False
The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.
True False
Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.
True False
If an employee disputes policies on the grounds that they violate state and federal laws, he or she can go outside the organization for help to file a lawsuit.
True False
The principles of justice convey that the organization must prepare for problems by establishing a formal discipline process in which the consequences become severe if the employee repeats the offense.
True False
Developing a formal discipline process is a prime responsibility of the human resource department.
True False
Personal dispositions do not play a role in creating job satisfaction.
True False
A disciplinary action meets the standards of outcome fairness if the manager explains to the employee how the action is procedurally just, treats the employee with dignity and respect, and empathizes with the employee's feelings.
True False
In procedural justice, the procedures should be consistent from one person to another, and the manager using them should suppress any personal biases.
True False
Kelly, a human resource specialist, has been asked to investigate complaints that an employee is bullying co-workers. Kelly is obligated to protect this employee's privacy by ensuring that any information gathered is relevant to the complaint.
True False
Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.
True False
Employees cannot sue employers for wrongful discharge if the employee was contracted under the employment-at-will doctrine.
True False
In general, employers may conduct random searches of areas like desks, lockers, and toolboxes at any point in time without any justification to the employee.
True False
The open-door policy is an example of alternative dispute resolution.
True False
The Job Descriptive Index is an example of a job satisfaction instrument.
True False
Generally, organizations encourage voluntary turnover among top performers because it is inexpensive.
True False
When employees are unclear about work methods, scheduling, and performance criteria because others hold different ideas about these, they are likely to suffer from role ambiguity.
True False