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Flow - Provider sees "500 - Internal server error" when viewing their invoicesArticle Number:000018164 | Last Updated:2/22/2022 6:57 PM When a Provider logs in and clicks Invoices, they see the following error: 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. This is a bug which has been fixed in version 7.0.22027.1 of MultiTrans Flow. You can find the full release notes here on the community
site: WorkaroundAt the top of the list of invoices are the following column headings: Invoice Date, Total, Sent, Authorized, Paid. If you click on one of these headings, the list of invoices will be displayed correctly but sorted in a different order. Sorting invoices by the Invoice Number column is what causes this error to occur. This is a bug caused by sorting the list of invoices by Invoice Number: The 500 Internal Server Error is a very general
HTTP status code that means something has gone wrong on the website's server, but the server could not be more specific on what the exact problem is. Are You the Web Manager? See Fixing 500 Internal Server Error Problems on Your Own Site towards the bottom of the page for some better advice if you're seeing the error on one or more of your pages. How You Might See a 500 ErrorThe error message might be seen in many ways because each website is allowed to customize the message. Lifewire / Hugo LinHere are several common ways that you might see the HTTP 500 error:
Since a 500 Internal Server Error is generated by the website you're visiting, you could see one in any browser in any operating system, even on your smartphone. Most of the time, it displays inside the browser window, just as web pages do. Cause of HTTP 500 ErrorsLike we mentioned above, Internal Server Error messages indicate that something, in general, is wrong. Most of the time, "wrong" means an issue with the page or site's programming, but there's certainly a chance that the problem is on your end, something we'll investigate below. More specific information about the cause of a particular HTTP 500 error is often provided when it occurs on a server using Microsoft IIS software. Look for numbers after 500, as in HTTP Error 500.19 - Internal Server Error, which means Configuration data is invalid. How to Fix the 500 Internal Server ErrorLike we alluded to above, the 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer or internet connection but instead with the website's server. While not probable, there may be something wrong on your end, in which case we'll look at some things you can try:
If the 500 Internal Server Error message appears at checkout during an online purchase, it might help to realize that sales are probably being disrupted—usually a great incentive to the online store to fix the issue very quickly! Even if you're getting the 500 error on a site that doesn't sell anything, like YouTube or Twitter, as long as you've let them know about the problem, or at least tried, there's little more you can do than wait it out. Fixing 500 Internal Server Error Problems on Your Own SiteA 500 Internal Server Error on your website requires an entirely different course of action. As we mentioned above, most 500 errors are server-side errors, meaning it's likely your problem to fix if it's your website. There are lots of reasons why your site might be serving a 500 Error to your users, but these are the most common:
If you're running WordPress, Joomla, or another content management or CMS system, be sure to search their support centers for more specific help troubleshooting a 500 Internal Server Error. If you're not using an off-the-shelf content management tool, your web hosting provider, like InMotion, Dreamhost, IONOS (1&1), etc., probably has some 500 Error help that might be more specific to your situation. More Ways You Might See an Internal Server ErrorWhen Google services, like Gmail, are experiencing the error, they often report a Temporary Error (500), or simply 500. When Windows Update is involved, it appears as a WU_E_PT_HTTP_STATUS_SERVER_ERROR message or 0x8024401F error. If the website that reports the 500 error is running Microsoft IIS, you might get a more specific error message:
Errors Like the HTTP 500 ErrorMany browser error messages are similar to the 500 Internal Server Error message because they're all server-side errors, like 502 Bad Gateway, 503 Service Unavailable, and 504 Gateway Timeout. Many client-side HTTP status codes also exist, like the popular 404 Not Found error, among others. You can see all of them in our HTTP Status Code Errors list. Thanks for letting us know! |