What function of HR refers to a planned effort by a company to enable employees to learn job related knowledge, skills and behavior quizlet?

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Terms in this set (43)

Job analysis

the process of getting detailed information about jobs.

Job design

the process of defining the way work will be performed and the tasks that a given job requires.

Recruitment

the process through which the organization seeks applicants for potential employment.

Selection

the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals.

Training

A planned effort to enable employees to learn job-related knowledge, skills, and behavior.

Development

The acquisition of knowledge, skills, and behavior that improve an employee's ability to meet changes in job requirements and in customer demands.

Performance Management

The process of ensuring that employee's activities and outputs match the organizations goals.

Point

development comes from a combination of on-the job learning, training programs, and support from mentors.

Point 1

HR may be responsible for developing or obtaining questionnaires and other devices for measuring performance. performance measures may emphasize observable behavior (ex. answering the phone by the second ring). Outcomes (# of customer complaints and compliments or both.)

Point 2

planning pay and benefits involves many decisions often complex and based on knowledge of a multitude of legal requirements.

Point 3

Developing fair and effective policies requires strong decision-making skills, the ability to think ethically, and a broad understanding of business activities that will be covered by the policies.

Workforce Analytics

the use of quantitative tools and scientific methods to analyze data from human resources databases and other sources to make evidence-based decisions that support business goals.

Point 4

evidence for greater involvement in strategy comes from interviews with finance and HR executives who say they are more interested than ever in collaborating to strengthen their companies.

HR planning

identifying the numbers and types of employees the organization will require to meet its objective.

Talented management

A systematic, planned effort to attract, retain develop, and motivate highly skilled employees and managers.

Evidence-based HR

collecting and using data to show that hr practices have a positive influence on the company's bottom line or key stakeholders.

Sustainability

an organization's ability to profit without depleting its resources, including employees, natural resources and the support of the surrounding community.

Stakeholders

The parties with interest in the company's success (typically shareholders, the community, customers, and employees.)

Point 5

Diversity training help people work productively in teams regardless of ethnicity, gender, or other differences.

Global enablement teams

address employee development nations in various regions by sending employees from highly developed nations to mentor employees in developing nations. The mentors teach skills while learning about these high-potential markets.

credible activists

r well respected in the organizations that they can influence the positions taken by managers. HR professionals who r competent in this area have the most influence over the organization success, but to build this competency, they have to gain credibility by mastering all the others.

Cultural and change steward

understand the organizations culture and helping to build and strengthen or change the culture by identifying and expressing its values through words and actions.

Talented manager/ organizational designer

knows the ways that people join the organization and move to different positions within in.

Strategic architect

requires awareness of business trend and an understanding of how they might affect the business, as well as opportunities and threats they might present.

Business allies

knows how the business makes money, who its customers are, and why customers buy what the company sells.

Operational executors

At the most basic level they carry out particular HR functions such as handling the selection, training, or compensation of employees and communicating through a variety of media.

HR responsibilities of supervisors

* Help define jobs
* Forecast HR needs
* Provide training
* interview and select candidates
* Appraise performance
* Recommend pay increases and promotions
* Communicate policies
* Motivate, with support from pay, benefits, and other rewards.

Ethics

The fundamental principal of right or wrong.

Employees rights

* Right of free consent
* Right of privacy
* right of freedom of conscience
* Right of freedom of speech
* right to due process

Standards for ethical behavior: 4 principles: 1

1. in their relationship with customers, vendors and clients, ethical and successful companies emphasize mutual benefits.

Standards for ethical behavior: 4 principles:2

2. Employees assume responsibilities for the actions of the comapny

Standards for ethical behavior: 4 principles: 3

3. Such companies have a sense of purpose or vision that employees value and use in their day-to-day work.

Standards for ethical behavior: 4 principles: 4

4. They emphasizes fairness, that is, another person's interest count as much as their own.

Ethical alternative

* greatest good for greatest number
* Fair and equitable
* Respect for basic human rights.

job analysis

is the process of getting detailed information about jobs.

Training 1

Which of the following refers to a planned effort to enable employees to learn job related knowledge, skills, and behavior?

Decisions related to training and development include:

whether to offer programs to select employees or to all employees.

"Employment at will" refers to:

the principle that an employer may terminate employment at any time without notice.

Evidence-based HR 1

refers to collecting and using data to show that human resource practices have a positive influence on the company's bottom line or key stakeholders.

Right to freedom of speech refers to the right to:

criticize an organization's ethics in good conscience.

People have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms. This right is referred to as:

right of freedom of conscience.

Everyone's Basic Right per the Constitution:

1. Right of free consent (treated as they knowingly and willingly consent)
2. Right of privacy (to do as they please, and reveal what they want)
3. Right of freedom of conscience (right to refuse against anything that violates our morals and beliefs)
4. Right of freedom of speech(criticize an organization's ethics)
5. Right to due process(if feel violated that have the right to a fair and impartial hearing)

What is the HR product line that contributes to a company success by understanding how HR can give the company a competitive advantage

Strategic partner

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What function of HRM refers to a planned effort by a company to enable employees to learn job

Training: a planned effort to enable employees to learn job-related knowledge, skills and behavior. Development: the acquisition of knowledge, skills and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands.

What function of HR refers to a planned effort?

Talent Management. A systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers. Sustainability. An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community.

What term describes a planned effort to enable employees to learn?

Training. A planned effort to enable employees to learn job-related knowledge, skills, and behavior.

What term describes a planned effort?

What term describes a planned effort to enable employees to learn job-related knowledge, skills, and behavior? Training.