What is the best opening sentence for an e mail message that responds to an information request

Do you know what I just spent way too long doing? Scrolling through all of my sent messages.

I realized two very important (and slightly embarrassing) things. One: I send way too many emails. I mean way too many. Two: I start nearly every single one with, “I hope you’re doing well!” Seriously. Every. Single. One.

Has anyone ever been full of more hope than me?

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Jokes aside, You wouldn’t think that your email greeting would be that complicated to write.

But, I’ve learned that landing on that perfect sentence that seamlessly segues into the rest of my note is an art form in and of itself.

Do you find yourself as stumped as I do? You’re in luck. I’ve rounded up 40 different email greetings you can use to kick start your message. Because, let’s face it—nobody actually means “Happy Monday!”

Read More: 40 Templates to Help You Handle Your Toughest Work Emails

If You Need Something Formal


  1. Allow Me to Introduce Myself

  2. Good afternoon

  3. Good morning

  4. How are you?

  5. Hope this email finds you well

  6. I hope you enjoyed your weekend

  7. I hope you’re doing well

  8. I hope you’re having a great week

  9. I hope you’re having a wonderful day

  10. It’s great to hear from you

  11. I’m eager to get your advice on…

  12. I’m reaching out about…

  13. Thank you for your help

  14. Thank you for the update

  15. Thanks for getting in touch

  16. Thanks for the quick response

If You’re Following Up on Something


  1. As promised, I’m…

  2. As we discussed on our call…

  3. Can you provide me with an update on…

  4. I’m checking in on…

  5. I’m getting back to you about…

  6. To follow up on our meeting…

If You Want to Get (Appropriately) Personal


  1. Congratulations on [recent accomplishment]

  2. How did [recent project] turn out?

  3. I hope you enjoyed your [event or vacation]

  4. I loved Your recent [photo/article/social media post]

  5. I was just laughing the other day about [inside joke]

  6. I was just thinking about you and [shared memory]

  7. It was great to see you at [event]

  8. This [article/video/GIF] made me think of you

  9. [Mutual Contact] recommended I get in touch with you

If You’re Feeling Funny


  1. Happy “Not Monday”

  2. Hello from the other side

  3. Here’s the good news: Only [number] more days until Friday

  4. Hope you’re surviving another workweek

  5. I hope you’ve had your coffee already

  6. It’s me again

  7. I’ll keep this short

  8. I’m sorry if this Message sabotaged “inbox zero” for you

  9. Just what you want: another email!

It’s important to keep in mind that not all of these opening lines will be appropriate for every email you send. An important client or your boss, for example, will probably require something from the “formal” category. But, a close colleague or long-time friend? Well, he or she might get a kick out of a funny greeting that strays from the tried and true standards.

At any rate, there’s no need to follow in my footsteps and begin every single one of your messages with the same greeting. Now that I have this list pulled together, you can bet I’ll be using it as inspiration for all of my emails—and, I think you should too.

Have another opening line that you love to use? Let me know on Twitter what I missed.

What is the best opening sentence for an e mail message that responds to an information request

Kat is a Midwest-based freelance writer, covering topics related to careers, productivity, and the freelance life. In addition to The Muse, she's a contributor all over the web and dishes out research-backed advice for places like Atlassian, Trello, Toggl, Wrike, The Everygirl, FlexJobs, and more. She's also an Employment Advisor at a local college, and loves helping students prepare to thrive in careers (and lives!) they love. When she manages to escape from behind her computer screen, she's usually babying her two rescue mutts or continuing her search for the perfect taco. Say hi on Twitter @kat_boogaard or check out her website.

More from Kat Boogaard

  • “I hope this email finds you well”
    • A more personal approach
    • Skip the opening sentence!
    • Small talk
    • Eight alternative opening phrases.

Updated: 13 October 2021

Readers have asked me to suggest opening sentences for emails that go to people around the world. The goal of these openers is to avoid coming across as blunt and impolite, especially in messages to people from cultures in which English is not the first language.

It is wise for people in the English-speaking business world to include a sentence of greeting rather than getting immediately into their business purpose when they write to people who expect and value such email courtesies.

Below are a few opening sentences for international email. Each one would come after a greeting such as “Dear Dr. Rivas” or “Hello, Osouf.” You can use “I” or “We” depending on whether you are writing as an individual or as a representative of your group.

  1. I hope you are enjoying the season.
  2. I hope all is well.
  3. How are you? I hope you are healthy and happy.
  4. I hope you are doing well.
  5. I hope you are fine.
  6. I hope you and your coworkers are fine.
  7. I trust you are doing splendidly and enjoying the season.
  8. We send you our best wishes.
  9. I send you and your esteemed colleagues my warm wishes.
  10. Greetings from all of us at _________ [fill in organization name].
  11. Greetings from _____ [fill in a person’s name] and me.
  12. Greetings to you and your coworkers.
  13. Best wishes to you and your family.
  14. It is a pleasure to be in touch with you again.
  15. It was a delight to see you in ____.
  16. I hope you enjoyed your trip to ____.
  17. Welcome back to work! I hope you had a wonderful vacation.

If you correspond with business readers around the world, you can pay attention to the opening sentences they use, and respond similarly.

Related: Read our article on how to write an opening sentence.

“I hope this email finds you well”

What is the best opening sentence for an e mail message that responds to an information request

One popular opening sentence is “I hope this email finds you well.” Although it is common at the beginning of business email, I recommend using a sentence that sounds more natural. To me, “I hope this email finds you” is awkward phrasing.

It is a good idea to vary your beginning sentence if you write to someone often. A repeated opening sentence could come across as a habit rather than a sincere sentiment.

Here are a few alternatives to the old “I hope this email finds you well” you can consider:

  1. A more personal approach

If you are drafting a high-stakes email that needs to get results, it’s worth your time to do a bit of research about the person or the company you are addressing.  Opening your email with a sentence that pertains directly to the sender shows that this isn’t a generic, boilerplate message.  It will warrant more attention and establish a bit of a personal connection.   Consider, perhaps, a recent professional development to show you are familiar with the recipient’s work, or perhaps a nugget of personal information you can use to show you are invested in this relationship.  Here are some examples:

Professional: 

            I learned this morning that CTX Solutions received the green light for the merger. You must be energized by what’s ahead!

            I really enjoyed your presentation last week in San Diego on Nonlinear Marketing trends.  You really painted a perfect picture when you said…

Hats off to you and your team for the recent success of the Black Mason campaign! It’s the talk of the town down here!

Personal: 

            Rumor at the office has it you have completed a triathlon over weekend. I don’t know how you manage to find the time for training – it is both impressive and inspiring!

Congrats on last week’s big win!  Your team is the stuff of bowling legend!

  1. Skip the opening sentence!

A recent data study from the email app Boomerang showed that the optimal length of an email, when it comes to receiving a response, is 75-150 words.

What is the best opening sentence for an e mail message that responds to an information request

This is understandable, as people are busy and time is valuable.  With this in mind, you may consider skipping the opening sentence, and getting straight to the point.  As long as the overall tone of the email is warm, this approach shouldn’t come off as cold.

  1. Small talk

You should really know your audience when crafting your email.  Therefore, if you feel that the recipient is someone who would enjoy a little chit-chat, perhaps a bit of small talk is the way to go. Again, it’s best to skip the generic “I hope this email finds you well” and opt for a more personalized opener. Here are some examples:

I hope you’re staying warm, it seems New York didn’t get that memo that its spring! 

Are you getting ready to take the boat out for the weekend? Should be great weather!

The most important thing to remember when crafting an email is to stay as genuine as possible. Forced conversation is not pleasant in person, nor is it in written form.  Try to imagine running into your recipient in the hallway, and write as if you are having a face-to-face conversation.

  1. Eight alternative opening phrases.

If you want to add a few openers to your phrase bank as to avoid the awkward “I hope this email finds you well,” here are a few more phrases you can use as an alternative (the 17 examples listed at the top of the article would work as well):

  1. I know you’re busy, so I’ll be brief (just make sure to actually be brief!)
  2. I hope you’re having a productive week
  3. I hope you are having a great week
  4. I hope you are doing well
  5. I hope you’ve had a restful holiday
  6. We’ve met at [place, event]
  7. I am delighted to connect with you again
  8. Happy Monday! [or any day of the week]

I would enjoy your additions to the list above, along with your thoughts about polite opening sentences. Please share!

Related: Here is a helpful article about crafting the perfect follow-up email.

Lynn
Syntax Training

What is a good email opening sentence?

The Best Email Opening Lines If You Are In A Formal Mood I hope the pandemic hasn't been too harsh on you… I hope you are well in these interesting times… I hope the week is going great so far… I hope your day so far has been pleasant…

How do you start an email opening?

6 strong ways to start an email.
1 Dear [Name].
2 Hi or Hello..
3 Hi everyone, Hi team, or Hi [department name] team..
4 I hope your week is going well or I hope you had a nice weekend..
5 I'm reaching out about . . ..
6 Thanks for . . ..
1 To whom it may concern..
2 Hi [Misspelled Name].

What is a catchy opening sentence?

A good hook might also be a question or a claim—anything that will elicit an emotional response from a reader. Think about it this way: a good opening sentence is the thing you don't think you can say, but you still want to say. Like, “This book will change your life.”

How do you start an email reply?

Because you're responding to a message from that person, you can use a straightforward greeting like:.
"Great to hear from you!".
"Thanks for the update!".
"I appreciate your quick response.".
"Thanks for getting back to me.".
"Thanks for getting in touch!".
"Thank you for your help.".
"Thanks for the fast response.".