is a prepared appointment book.
- This means that the times when the physician is not available have been blocked out. An "X" is commonly written over if unavailable.
- Time may be blocked out for vacations, holidays, hospital rounds, returning phone calls, breaks, or other reasons.
- ex. a physician may set aside time every afternoon between 1:00 PM and 2:00 PM to complete paperwork and return calls. The assistant must note the reason for blocking out specific times in case there is a need to contact the physician during the designated time.
What are walk ins quizlet?
what are walk-ins? patients who want to see the physician without an appointment.
When blocks of time are set aside for similar patient problems this is referred to as quizlet?
Clustering. plan that set aside blocks of time for similar patient problems; several patients will require the same services. Single booking or Time specific.
What is the longest amount of time a patient should wait?
You should be aiming for the fewer-than-10-minute mark, as far as wait in the waiting room, and then less than 20 minutes from the time the patient is placed in the exam room until they see the doctor/practitioner (not the nurse/tech).
What should the assistant do when a patient stops at the front desk after an appointment quizlet?
Suzanne, the assistant, determines that the patient's request is not an emergency. How should she handle the patient? What should the assistant do when a patient stops at the front desk after an appointment? A medical office assistant should always consult the office guidelines for preferred methods of scheduling.