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Copyright © 2017 Pearson Education, Inc.
Human Resource Management, 15e (Dessler)
Chapter 1 Introduction to Human Resource Management
1) The basic functions of the management process include all of the following EXCEPT
________.
A) planning
B) organizing
C) outsourcing
D) leading
Answer: C
Explanation: C) The five basic functions of the management
process include planning,
organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human
resources, but it is not one of the primary management functions.
Difficulty: Easy
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management
process.
2) Which of the following is the person responsible for accomplishing an organization's goals by
managing the efforts of the organization's people?
A) manager
B) entrepreneur
C) generalist
D) marketer
Answer: A
Explanation: A) The manager is the person responsible for accomplishing an organization's
goals by planning, organizing, staffing, leading, and controlling the efforts of the
organization's
people. An entrepreneur may manage people or may hire a manager to do so instead, but
entrepreneurs are defined as individuals who start their own businesses.
Difficulty: Moderate
Chapter: 1
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.
Which function of the management process includes selecting employees setting performance standards and compensating employees?
planning C) motivating D) staffing Answer: D Explanation: D) The staffing function of the management process determines what type of people you should hire, recruiting prospective employees, selecting employees, training and developing employees, setting performance standards, evaluating performance, counseling ...
What function of management is devoted to acquiring appraising and compensating employees?
Human resource management (HRM), or staffing, is the management function devoted to acquiring, training, appraising, and compensating employees. In effect, all managers are human resource managers, although human resource specialists may perform some of these activities in large organizations.
Which basic function of management includes setting standards such as sales quotas and quality standards?
Explanation: C) The controlling function of the management process requires managers to set standards such as sales quotas, quality, standards, or production levels.
Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?
Manager: the person responsible for accomplishing the organization's goals, who does so by managing the efforts of the organization's people. Giving specific tasks, establishing departments, delegating authority, establishing channels of authority and communication, coordinating work.