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Terms in this set (22)
high-performance work system
The right combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving it's goals
learning organization
An organization that supports lifelong learning by enabling all employees to acquire and share knowledge
continuous learning
Each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization.
employee engagement
The degree to which employees are fully involved in their work and the strength of their job and company commitment.
brand alignment
The process of ensuring that HR policies, practices, and programs support or are congruent with an organization's overall culture (or brand), products, and services.
transaction processing
Computations and calculations involved in reviewing and documenting HRM decisions and practices.
decision support systems
Computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
expert systems
Computer systems that support decision making by incorporating the decision rules used by people who are considered to have expertise in a certain area
HR dashboard
A display of a series of HR measures, showing human resource goals and objectives and progress toward meeting them.
cloud computing
The practice of using a network of remote servers hosted on the Internet to store, manage, and process data.
HRM audit
A formal review of the outcomes of HRM functions, based on identifying key HRM functions and measures of business performance.
HR analytics
Type of assessment of HRM effectiveness that involves determining the impact of, or the financial cost and benefits of, a program or practice.
False
True/False=A written code of ethics is usually ineffective if it is developed with input from employees about situations they encounter
True
True/False=The reward systems of an organization include the performance measures by which employees are judged and the methods of measuring performance
True
True/False=A condition underpinning any high-performance organization is that employees be fully engaged with their work
False
True/False=The most popular way to empower employees is to design work so that it can be performed by individuals
True
True/False=People experience occupational intimacy when they love their work, when they and their co-workers care about one another, and when they find their work meaningful
False
True/False=High-performance work systems are characterized by high employee turnover
False
True/False=Creating a high-performance work system is similar to traditional management practices because both treat decision making about technology, organization structure, and human resources as unrelated.
False
True/False=To create a learning organization, one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills
True
True/False=Research suggests that it is more effective to improve HRM practices as a whole than to focus on one or two isolated practices
False
True/False=An organization's HR department makes most decisions about organizational structure.
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