What is the Control Function of Management?The controlling function of management generally means organizational control. That is, its a process by which an organization (through its managers) influences its sub-units and members in the process of attaining organizational goals and objectives. Show
Back to: BUSINESS MANAGEMENT Because organizations develop standards and goals, controlling necessarily ensures that individual, group, and organizational performance does not deviate from standards. Controlling should not be viewed as negative - such as manipulative of an individuals personality, values, attitudes, or emotions. Rather, managers simply make certain employee activities are consistent with achieving organizational goals and objectives. Monitoring and Controlling PerformanceControlling concerns monitoring and influencing several types of performance:
As such, managers at all levels of the organization are involved in the controlling process. Controls are generally considered to be part of a system or process to make certain processes and rules are followed and results are being obtained. The effect of controls, when properly designed, is to improve company performance. What is the Process for Management Control?Controlling consists of the following steps: Performance StandardsThe first step is to establish performance standards. These standards should be in the form of goals and objectives. These should flow from the organizations mission and vision. The standards should be capable of assessment - specific and measurable. Measure PerformanceThe next step is to measure performance. The method for measuring performance will vary based on what type of performance is being measured. When measuring performance based upon types of metrics:
Compare Actual Performance Against StandardsThe next step is comparing the levels of performance against expectations. A common form of comparison is an audit - the examination and verification of records and supporting documents. Two common forms of audit include:
To the extent that they serve as leading, lagging, and pacing performance metrics, they enable managers to take corrective action on any deviations from goals before too much damage has been done. Corrective ActionThe next step is to take necessary corrective action when performance deviates negatively from performance objectives. Corrective action can involve motivating performance or adjusting standards. This necessarily requires a clear understanding of what gave rise to the deviations from standards Controlling across various organizational units or functions can become extremely complex. What is a Management Performance System?Organizations increasingly employ performance management systems to implement the Management Control Process. Some of the most commonly known Management Performance Systems include:
Some other common approaches include:
Advantages and Disadvantages of Organizational ControlsOrganizational controls provide numerous advantages:
The primary disadvantages include:
Which management function is involved with monitoring?The controlling function consists of monitoring performance and progress through project execution and making adjustments as needed. Managers should ensure that employees meet deadlines while simultaneously balancing synchronicity amongst the project's resources and the overall budget.
Which process involves monitoring measuring and taking corrective action?Controlling is the management function of establishing performance standards, measuring actual performance activities to see if the standards have been met, and taking corrective action.
What function of management compares performance to goals?Controlling is the process of monitoring activities, measuring performance, comparing results to objectives, and making modifications and corrections when needed.
When managers monitor performance the first step in the control process is to?The control function can be viewed as a five-step process: (1) establish standards, (2) measure performance, (3) compare actual performance with standards and identify any deviations, (4) determine the reason for deviations, and (5) take corrective action if needed.
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