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Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Welcome to Dynamics 365 Sales
In this articleWelcome to Dynamics 365 Sales! Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities. This article provides an overview of the capabilities in Dynamics 365 Sales. Tip If you’d like to try Dynamics 365 Sales for free, you can sign up for a 30-day trial. Here's a short video to help you understand the power of leveraging Dynamics 365 Sales in your organization: Choose the offering that fits your needsHere are the different Dynamics 365 Sales offerings to fit every need of a business:
Dynamics 365 Sales PremiumDynamics 365 Sales Premium combines Dynamics 365 Sales Enterprise capabilities with AI-driven features. The AI-driven features continuously analyze the vast collection of customer-interaction data already stored in your Dynamics 365
Sales and Microsoft 365 databases. This helps you to better understand your business relationships, evaluate your activities in relation to previous successes, and choose the best path forward. Also, it enables you to build strong relationships with customers, take actions based on insights, and close opportunities faster.
Dynamics 365 Sales EnterpriseWith Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more. The following capabilities are available in Sales Enterprise:
With your Dynamics 365 Sales Enterprise license, you can set up and experience Sales Premium features such as Sales accelerator, conversation intelligence, and predictive scoring with a limited monthly capacity. More information: Digital selling capabilities in Sales Enterprise Microsoft Relationship SalesThe Microsoft Relationship Sales solution combines LinkedIn Sales Navigator with Dynamics 365 Sales Enterprise or Sales Premium, to empower sellers to have more personalized and valuable interaction with customers by:
Dynamics 365 Sales ProfessionalThe Sales Professional app is similar to the Sales Hub app, but the entities included in the Sales Professional app are a subset of the entities included in the Sales Enterprise. More information: Overview of Dynamics 365 Sales Professional Here's a short video to help you understand how Dynamics 365 Sales Professional can transform your sales organization: View the Comparison chartTo know the capabilities available in each solution, go to the Compare Dynamics 365 Sales plans section on the Pricing page. How Dynamics 365 helps transform your Sales organizationDynamics 365 Sales comes with digital selling capabilities with prebuilt intelligence that equip sales teams with adaptive guidance to better serve customers. Here are the capabilities in detail: Meet buyers where they areEngage and interact with your customers at the right time and place, using methods that they prefer:
Build relationshipsBuild relationships with customers through information from LinkedIn and relationship analytics:
Collaborate seamlesslyCollaborate with customers by getting visibility into the right data data and communicate seamlessly using Microsoft Teams:
Boost seller productivityBoost seller productivity by automatically capturing tasks and integrating sales processes with marketing:
Keep selling on the goGet information on day-to-day tasks and keep your deals current even while you're on the move using the mobile application:
Adapt to rapid changesGet advanced information about revenue projections, performance, and daily actions, and plan better.
IntegrationsIntegrate Dynamics 365 Sales with other applications that your Sales team is leveraging so that you can improve seller efficiency and customer collaboration:
See alsoLearn the basics of Dynamics 365 Sales FeedbackSubmit and view feedback for |