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1.
1 point
Using short paragraphs will help you improve the readability of your business messages because
they can help you emphasize your ideas.
they won't intimidate typical readers.
they're easier to read than long paragraphs.
all of the above.
2.
1 point
Informative headings and subheadings
are unnecessary in business documents, as descriptive headings are sufficient.
are less helpful to readers than descriptive headings.
guide readers to think a certain way about the topics covered.
are easier to write than descriptive headings.
3.
1 point
To make your message more interesting and accessible, you should use as many design elements and decorative touches as possible.
True
False
4.
1 point
Using white space in a document
provides visual contrast and important resting points for your readers.
means that you're not including sufficient facts and details.
is only an option when you can't use color.
makes your document look drab and unappealing.
5.
1 point
You can count on grammar checking software to ________ when you want to revise a message you've written.
assess the readability of your message
determine whether you've stated your message clearly and completely
highlight potential concerns, such as passive voice and long sentences
show proposed changes and a history of revisions
6.
1 point
Skilled business writers
vary the length of their sentences to maintain reader interest and convey information effectively.
never use sentences that contain fewer than 10 words.
use long sentences to emphasize important information.
keep their sentences to an average length of 40 words or fewer.
7.
1 point
For general business messages, gear your writing toward readers at the
first-grade to fourth-grade level.
twelfth-grade to fourteenth-grade level.
eighth-grade to eleventh-grade level.
fifth-grade to sixth-grade level.
8.
1 point
If you're sending extremely large files, you should
use overnight delivery to send a hard copy rather than sending them electronically.
send duplicate copies as email attachments to ensure that they reach your audience.
always send them as MS Word attachments.
consider using recordable media such as DVDs or a file-hosting site.
9.
1 point
The middle section of a message has the greatest impact on the audience.
True
False
10.
1 point
When you're creating a list for a business document,
keep in mind that the items need not be parallel.
always use bullets, rather than numbers or letters.
make sure it contains at least 7 items.
include a short sentence or paragraph to introduce the list.
11.
1 point
"Visible to the eye" is an example of
a cliché.
the passive voice.
hedging
redundancy
12.
1 point
Short words are generally more vivid and easier to read than long words.
True
False
13.
1 point
Business writers use bulleted and numbered lists for all of the following reasons except
adding decorative elements to their messages.
helping readers locate key points.
sequencing their ideas.
heightening the visual impact of their ideas.
14.
1 point
Because the first thing that readers will notice about your message is its appearance, you should pay special attention to design and page layout.
True
False
15.
1 point
With more complex messages, it is a good idea to set aside a first draft for a day or two before beginning the revision process.
True
False