Community Eye Health. 2013; 26(81): 6–7. Valerie E Newton Seema Rupani Shah The main barrier to communication for people who are hearing impaired is the lack of consideration by others. These patients can face prolonged or unnecessary illnesses due to inadequate communication with their health care providers. However, by being prepared, and by preparing the patient, health workers can ensure good communication, thereby giving patients access to appropriate and effective health care. Please note that patients with both visual and hearing impairments require even more consideration! Before the appointmentPatients with hearing impairments, with or without hearing aids, may communicate in a variety of ways with health personnel. Some patients speak and speech-read or lip-read, some use sign language or communicate by writing notes, and some bring someone with them to interpret. When advertising the eye clinic, or booking appointments, include information for patients on what to bring with them – such as their interpreter or their hearing aid. Reception and waiting areasWaiting areas in clinics can be very noisy. Patients with severe or profound hearing loss will not hear shouted instructions or staff calling out their name. Those with moderate hearing loss can also have difficulty. The following general provisions may be helpful:
Examination of a deaf child in the presence of an interpreter. the doctor (right) is facing his young patient and has a pen and paper at hand. KENYA During an appointment
PARTICIPATIONDiane Mulligan Deputy Director, Advocacy and Alliances for Inclusive Development, CBM. ‘Nothing about us without us’ has been a slogan of the disability rights movement for decades. Participation is fundamentally about people with disabilities participating in decisions that relate to them so that actions affecting people with disabilities are not planned or performed without their input. This guiding principle highlights the need for people with disabilities to be brought into the process in such a way that they can directly influence decisions. This results in greater inclusion of people with disabilities and also brings with it lasting change. Extensive involvement of people with disabilities will build skills and capacity. At the same time, people with and without disabilities working alongside each other can often foster changes in attitudes and understanding about the abilities, contributions, and aspirations of people with disabilities. People with disabilities are often empowered and enabled by the confidence and skills that result from the fostering of genuine partnerships. These partnerships can include partnering with families, wider support networks, service providers, and community leaders, where appropriate. Working in partnership with disabled people's organisations (DPOs) is a very effective strategy (page 12). Contributor InformationValerie E Newton, Emeritus professor in audiological medicine: University of Manchester, Manchester, United Kingdom. Seema Rupani Shah, Audiological scientist, Nairobi, Kenya. Articles from Community Eye Health are provided here courtesy of International Centre for Eye Health What is the best way to communicate with a hearingSpeak clearly, slowly, distinctly, but naturally, without shouting or exaggerating mouth movements. Shouting distorts the sound of speech and may make speech reading more difficult. Say the person's name before beginning a conversation.
What are five examples of techniques to use when communicating with individuals who have hearing impairments?Communication strategies for people affected by hearing loss. Be assertive. ... . Using visual cues. ... . Using context. ... . Reduce background noise. ... . Asking for clarification. ... . Asking for repeats. ... . Importance of concentration and keeping calm. ... . Speak clearly and don't shout.. Which is the most important action when communicating with a person who is hearingSpeak distinctly, but without exaggeration. You do not need to shout. Shouting actually distorts the words. Try not to mumble, as this is very hard to understand, even for people with normal hearing.
Which of the following techniques will improve communication with a deaf patient?Speak slowly, use short sentences, and repeat what you said. * use gestures, demonstration, and facial expression if necessary. * speak in a normal tone of voice, be respectful, ask yes or no questions and write messages to help the patient understand.
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