This is a preview. Log in through your library. Show Abstract An organization's ability to elicit employee behavior that goes above and beyond the call of duty can be a key asset and one that is difficult for competitors to imitate. Researchers have given a label to the superior efforts that employees make on behalf of their organizations--organizational citizenship behavior. Given the value of citizenship behavior, it is important to gain a better understanding of what organizations can do to cultivate a workforce of good organizational citizens. This article provides an overview of the factors that are responsible for producing citizenship behaviors. Based on these factors, we explain how organizations can develop practices that foster and sustain employee citizenship. Finally, the article describes how citizenship behaviors must be monitored and properly managed in order for such behaviors to have enhancing rather than deleterious effects on organizational and employee performance. Journal Information Effective with the February, 2006 issue the Academy of Management Executive has changed its name to the Academy of Management Perspectives. The overall goal of the Academy of Management journals is to serve the interests of the Academy's members, and the specific goal of the new Academy of Management Perspectives (AMP) is to publish accessible articles about important issues concerning management and business. AMP articles are aimed at the non-specialist academic reader, and should also be useful for teaching. Serving both these goals more effectively requires a change in strategy and direction for the journal. Going forward, Perspectives will concentrate on two types of articles aimed at this thought leader audience. The first are accessible surveys and reviews of contemporary knowledge about management and business issues. The goal would be to make information about empirical research in management accessible to the non-expert, including students, and the focus of the reviews would have to be on the phenomena of business and management, not the development of the academic literature. Publisher Information The Academy of Management (the Academy; AOM) is a leading professional association for scholars dedicated to creating and disseminating knowledge about management and organizations. The Academy's central mission is to enhance the profession of management by advancing the scholarship of management and enriching the professional development of its members. The Academy is also committed to shaping the future of management research and education. Founded in 1936, the Academy of Management is the oldest and largest scholarly management association in the world. Today, the Academy is the professional home for more than 18290 members from 103 nations. Membership in the Academy is open to all individuals who find value in belonging. Rights & Usage This item is part of a JSTOR Collection. This is a preview. Log in through your library. Abstract Increased participation and heightened effort are increasingly expected of workers. Yet increased expectations of worker citizenship are not always matched by increased commitment on management's part. The workplace literature has had difficulty analyzing this discrepancy because of the underconceptualization of appropriate management behavior. The present article introduces the concept of "management citizenship behavior" to parallel the widely used concept of "organizational citizenship behavior." Based on a quantitative analysis of data derived from organizational ethnographies (N = 108), management citizenship behavior is shown to be a principal determinant of worker citizenship behavior and workplace harmony. The concept of management citizenship behavior provides sociologists with a preliminary tool with which to evaluate management behavior in the contemporary workplace. Journal Information Published quarterly for the Society for the Study of Social Problems, Social Problems tackles the most difficult of contemporary society's issues and brings to the fore influential sociological findings and theories enabling readers to gain a better understanding of the complex social environment. Areas covered by the journal include: conflict and social action; crime and juvenile delinquency; drinking, drugs, and addiction; health policy and services; race and ethnicity; and sexual behavior and politics. One of the most respected and widely read professional journals in today's social sciences, Social Problems presents accessible, relevant, and innovative articles that maintain critical perspectives of the highest quality. Publisher Information Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide. OUP is the world's largest university press with the widest global presence. It currently publishes more than 6,000 new publications a year, has offices in around fifty countries, and employs more than 5,500 people worldwide. It has become familiar to millions through a diverse publishing program that includes scholarly works in all academic disciplines, bibles, music, school and college textbooks, business books, dictionaries and reference books, and academic journals. Rights & Usage This item is part of a JSTOR Collection. Which of the following is one of the main responsibilities of a citizen?Every U.S. citizen must obey federal, state and local laws, and pay the penalties that can be incurred when a law is broken.
Which of the following describes the dedication of citizens to the common welfare of their community responses?Closely linked to the concept of citizenship, civic virtue is often conceived as the dedication of citizens to the common welfare of each other even at the cost of their individual interests.
Which of the following is the public support or recommendation of a particular cause or policy?Advocacy is defined as “public support for or recommendation of a particular cause or policy”.
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Which of the following is not an example of citizenship within the workplace?
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