Medical Administrative AssistantSeneca College Certificate Show
OverviewThe medical and allied health fields represent a significant area of employment for graduates of Seneca College's Medical Program Certificates. The programs are designed to meet the training needs of:
Students learn how to effectively use verbal and written communication skills when dealing with the public and/or hospital personnel; the importance of personal appearance and proper telephone techniques; coping mechanisms for handling stress associated with their position; how our Canadian cultural mosaic plays an integral part in effective health care of patients and their families; understanding the handling of patient/family confidentiality and medical ethics; medical terminology including anatomy, pharmacology and laboratory terms; standard medical office procedure skills as well as keyboarding and word processing skills. Certificate requirements are updated from time to time to meet changes in the workplace so that the skills of our graduates are on the "leading edge" providing them with the flexibility to work in a variety of medical environments. Students must apply to graduate after completion of each certificate. Certificates cannot be awarded retroactively. Students must choose to graduate from either the Medical Transcriptionist Specialist Certificate or the Medical Administrative Assistant Certificate. Entry Requirements
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Students who do not meet the admission requirement should contact the Program Coordinator directly for further advisement. PrerequisitesIt is your responsibility to ensure that program requirements and course prerequisites as outlined are met. Prerequisites are included for your academic protection. Knowledge of the prerequisite material is assumed by your instructor and instruction will proceed accordingly. Students lacking prerequisites not only jeopardize their own ability to succeed but present unnecessary interruption. If you lack appropriate prerequisites (or Transfer Credit for the prerequisite course) you may be asked to withdraw or transfer to a more appropriate course with the risk of academic/financial penalty. CurriculumCertificate RequirementsPRC127 Writing Grammatically Availability Prerequisite(s): Completion of ESL934 or ELL100 at entry level for COM101 or permission of English coordinator Students learn the rules of English grammar in a comprehensive, easy-to-follow manner. The course begins with a review of sentence parts, followed by an in-depth explanation of sentence structure, and culminates in a practical review of stylistic conventions in business and professional writing. Outline Loading availability... KIP103 Introduction to Microsoft Office Availability Students will acquire skills using a variety of operations found in Microsoft Word, Excel and PowerPoint and develop keyboarding skills (min. 35 wpm), through hands-on experience and assignments. Outline Loading availability... LEG303 Communication I Availability In this course, students develop their knowledge of contemporary English grammar standards and organizational writing patterns, which together create a strong foundation for organizing and writing tasks in subsequent communication courses. LEG303 is not eligible for Prior Learning Assessment. Outline Loading availability... MDR100 Medical Terminology Availability Medical terminology will assist students in developing the language required to communicate effectively in a medical setting. Word structure, diagnostic procedures and pharmacology as well as common medical terminology related to twelve body systems will be studied. You must achieve a grade of 65% to pass this course. Outline Loading availability... OCA303 Excel Availability Students learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. Students will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. The course is designed to help prepare students to write the MOS Certification exam for Excel 2013 (MOS Exam 77-420) or Excel 2016 (MOS Exam 77-727). Students will also have the opportunity to earn MyITLab Microsoft Office Badges, which demonstrate achievement of skills in Excel. Outline Loading
availability... SST821 Medical Office Procedures Availability Medical Office Procedures is a course designed for the learner who plans to work as an administrative (front office) medical assistant in a private physician's office, specialty clinic, or hospital setting. It will include information on professional and career responsibilities, interpersonal communications, records management, written communications, financial administration, and managing the medical office. The Canada Health Act will be introduced as well as OHIP and the principles of OHIP medical billing. Outline Loading availability... SST836 Health/Medical Records Theory Availability This course is designed for individuals working or interested in working in the health care field: ward/unit clerks; volunteers; medical secretaries or administrative assistants; and medical insurance adjusters. Topics include addressing the changes in health care such as interpretation of The Health Act; multiculturalism; role of the District Health Council; the new Rights of Access to health information; what to expect in the future with respect to changes that impact on patient care, mandatory legislation re consent to treatment; Advocacy Acts; ethics and the law, and how they impact health care workers. You must achieve a grade of 65% to pass this course. Outline Loading availability... AIP203 Microsoft Office Availability This course will familiarize students with the applications contained in the Microsoft Office Professional or Academic or University Edition of Microsoft Office 2016 covering Word, Excel, PowerPoint and Access. Outline Loading availability... OCA103 PowerPoint Availability Students learn to use MS PowerPoint for Windows using its pull-down menus, toolbars and dialogue boxes. PowerPoint as a presentation program allows students to create colourful graphics and text slides along with reports for your projects. Outline Loading availability... SST822 Medical Health Billing Availability This course is of interest to secretaries, unit clerks, or anyone employed in a physician's office or medical clinic. Using a medical software billing package which meets the current requirements set out by the Ministry of Health for claim submissions, students acquire the necessary skills required to do health billing in a physician's office or medical clinic and become familiar with the Schedule of Benefits on line and Diagnostic Codes, give an Interpretation of the Remittance Advice and prepare OHIP claim submissions on desk or by EDT. Outline Loading availability... SST838 Medical Terminology II Availability This course continues on from MDR100, completing the major body systems through 45 hours of instructional time plus a minimum of 6-8 hours of homework per week. You must achieve a grade of 65% to pass this course. Outline Loading availability... SST851 Transcription Styles and Practices Availability (Formerly Medical Transcription I) Outline Loading availability... SST852 Medical Transcription Fundamentals Availability (Formerly Medical Transcription II) Outline Loading availability... SST839 Dental Terminology Availability Develop sound knowledge of dental terms, with an emphasis on anatomy, disease terms, and instrumentation. Terminology specific to infection control, pain management, tooth restorations, prosthodontics, endodontics, periodontics, pedodontics, and malocclusion is included. Outline Loading availability... SST840 Veterinary Terminology Availability The focus of the course is on terminology used within the veterinary office in order to develop the language skills necessary to communicate effectively within this environment. Word structure and terminology are studied to ensure that those working in the veterinary profession understand the veterinarian, co-workers and clients. Terminology will be introduced along with a very basic understanding of anatomy and physiology using the body systems approach. Outline Loading availability... The following changes have been made to this program as of January 2020:
Students that started the program prior to January 2020 may use either subject to qualify for graduation. Credit for Prior LearningPrior Learning Assessment Earn college credits for what you already know. How does the PLA process work? The process may take from 6 to 8 weeks. Note: Not all courses can be challenged. For more information go to PLA website or contact your Program Coordinator. Transfer CreditMany students who enter Seneca College will have earned academic credits in post-secondary educational institutions which they may be able to apply toward completion of a Seneca College program. Requests for Transfer Credit must be for a specific course and must be accompanied by an official transcript and course outline. A minimum grade of "C" (60 percent) is generally required for a course to be considered for Transfer Credit. Download a Transfer Credit Request form. An official copy of your transcript and applicable detailed course outlines should be attached and submitted. Please note it may take 4 to 6 weeks for a Transfer Credit decision. More InformationPlease visit the Office of the Registrar. Please note: LEG303 is not eligible for Prior Learning Assessment. Graduation/ConvocationWhen you meet all program requirements and become eligible for a certificate, diploma, or degree, you must inform the Registrar by completing a Graduation Application form and paying the graduation and alumni fee. Certificates, diplomas, and applied degrees are issued twice a year in the Fall (October) and Spring (June). For further information including deadlines and fees, please visit the Convocation website or contact the Convocation Office at 416-491-5050 ext. 77461. Which of the following is the most efficient way for a medical administrative assistant to collect payment for service?Which of the following is the most efficient way for a medical administrative assistant to collect payment for services? Collect patient due amounts at the time of visit.
Which of the following is the most effective way for a medical administrative assistant to reduce the number of no show appointments?Which of the following is the most effective way for a medical administrative assistant to reduce the number of no show appointments? Call patients 1 to 2 days before a scheduled appointment.
Which of the following is the best way for a medical administrative assistant to greet an established patient who is entering the physician's office for an appointment?Which is the best way for a medical administrative assistant to greet an established patient who is entering the physician's office for appointment? " Good afternoon, Mrs. Johnson." This is an appropriate way to greet an established patient. The assistant should be aware of who the patient is based on the schedule.
Which of the following actions should a medical administrative assistant take to reconcile a bank deposit?CMAA Practice Exam 3. |
Which of the following is the best financial approach for a medical administrative assistant to take?
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