Which of the following is usually the last step in the selling process of a product quizlet?

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Which of the following is usually the last step in the selling process of a product quizlet?

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Which of the following is usually the last step in the selling process of a product quizlet?

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According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?

A) Plan your call, state your purpose, and present a brief sales message.
B) State your call purpose, present a brief sales message, and ask for the interview.
C) State your call purpose, ask for the interview, and do not take the first "no."
D) State your call purpose, present a brief sales message, and do not take the first "no."
E) Plan your call, identify yourself and your company, and state the purpose of your call.

The four elements of sales call planning (in their correct order) are:

A) customer profile, sales call objective, sales presentation, and sales benefit.
B) sales call objective, customer profile, customer benefit plan, and sales presentation.
C) customer profile, sales call objective, customer benefit plan, and sales presentation.
D) sales call objective, customer benefit plan, customer profile, and sales presentation.
E) customer preapproach, customer profile, customer sales call objective, and sales presentation.

The first three steps involved in developing the customer benefit plan (in their correct order) are:

A) developing marketing plan, developing FAB, and developing business proposition.
B) developing benefits, developing business proposition, and developing marketing plan.
C) developing marketing plan, developing business proposition, and closing the sale.
D) developing FAB, developing marketing plan, and developing business proposition.
E) developing business proposition, developing marketing plan, and closing the sale.

A salesperson's prospects go through several mental steps in deciding whether to buy or not to buy a product. Select these steps in their correct order.

A) Attention, interest, desire, purchase, and action
B) Attention, desire, interest, conviction, and purchase
C) Attention, interest, desire, conviction, and purchase
D) Attention, interest, desire, conviction, purchase, and action
E) Attention, conviction, desire, interest, purchase, and action

The need-satisfaction sales presentation has several phases. Which of the following presents those phases in the correct order?

A) Need-perception, need-comprehension, and need-satisfaction
B) Need-realization, need-utilization, and need-development
C) Need-utilization, need-fulfillment, and need-satisfaction
D) Need-development, need-awareness, and need-fulfillment
E) Need-awareness, need-development, and need-satisfaction

Identify the correct sequence of steps used in a problem-solution presentation.

A) Permission to conduct analysis, analysis, problem identification, proposal, preparation, presentation.
B) Permission to conduct analysis, analysis, proposal, negotiation, preparation, presentation.
C) Permission to conduct analysis, preparation, analysis, proposal, and presentation.
D) Preparation, permission to conduct analysis, analysis, problem identification, proposal, presentation.
E) Preparation, permission to conduct analysis, analysis, proposal, presentation.

What are the four phases of negotiation?

A) Planning, meeting, studying, and proposing
B) Attention, interest, desire, and action
C) Interest, desire, conviction, and buying
D) Planning, proposing, reciprocating, and closing
E) Planning, studying, sampling, and closing

Which of the following correctly represent the discussion sequence in a sales presentation?

A) Product discussion, presentation of marketing plan, explanation of business proposal, purchase suggestion, trial close, close, follow up.
B) Approach, product discussion, marketing plan presentation, meeting objections, purchase suggestion.
C) Approach, product discussion, marketing plan presentation, explain business proposal, meeting objections, purchase suggestion.
D) Product discussion, presentation of marketing plan, explanation of business proposal, close.
E) Attention, interest, desire, conviction, action.

What is the last step of the selling process?

The last stage of the selling process is the follow-up. After you've successfully made a sale, it's important to keep track of the customer journey. Following up is an important step in ensuring customer satisfaction, retaining clients, and even helping you find new customers in the future.

What are the steps to selling a product?

Steps to selling.
Find customers. Research your potential customer base. ... .
Plan your approach. ... .
Make initial contact. ... .
Confirm specific customer needs. ... .
Select the appropriate product or service. ... .
Make the sales presentation. ... .
Handle objections. ... .
Close the sale..

Which of the following is usually the first step in the selling process of a product?

1. Prospecting. The first step in the sales process is prospecting. In this stage, you find potential customers and determine whether they have a need for your product or service—and whether they can afford what you offer.

What are the steps in the selling process quizlet?

Approach the customer, determining needs, presenting the product, overcoming objections, closing the sale, suggestion selling, and relationship building.