Which rule mandates that authorities explain decision making procedures and outcomes in a comprehensive and reasonable manner?

• the willingness to be vulnerable to a trustee based on positive expectations about the authority’s actions and intentions.

• reflects the perceived fairness of an authority’s decision making.

• reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms .

• means that trust is rooted in a rational assessment of the authority’s trustworthiness. - • Our trust begins to be based on cognitions we‘ve developed about the authority, as opposed to our own personality or disposition. – Trustworthiness is defined as the characteristics or attributes of a trustee that inspire trust. – Driven by the authority’s “track record” and traits.

• means that it depends on feelings toward the authority that go beyond any rational assessment. - • Often more emotional than rational. • We trust because we have feelings for the person in question; we really like them and have a fondness for them

• Affect-based trust sometimes acts as a supplement to the types of trust discussed previously. • An emotional bond develops, and our feelings for the trustee further increase our willingness to accept vulnerability.

means that your personality traits (which Big Five factor?) include a general propensity to trust others - • Has less to do with the authority and more to do with the trustor . – Some trustors are high in trust propensity – Trust propensity levels are actually relatively high in the United States, especially in relation to countries in Europe and South America.

• the skills, competencies, and areas of expertise that enable an authority to be successful in some specific area. – Doctor, lawyer (license, certificate, degree, experience, education)

• the belief that the authority wants to do good for the trustor , apart from any selfish or profit-centered motives. – Mentor-protégé

• the perception that the authority adheres to a set of values and principles that the trustor finds acceptable. – “Walk the talk”

types of trust over time (graph)

disposition based trust (new relationships), cognitive based trust (most relationships), affect based trust (few relationships)

• reflects the perceived fairness of decision-making outcomes. – Employees gauge distributive justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.

• reflects the perceived fairness of decision-making processes. – Fostered when authorities adhere to rules of fair process . –

voice, correctability, concistency bias suppression representativeness and accurcy

• concerns giving employees a chance to express their opinion s and views during the course of decision making.

• provides employees with a chance to request an appeal when a procedure seems to have worked ineffectively. § Improves employees reactions to decisions.

consistency, bias suppression, representativenes, and accuracy rules

• help ensure that procedures are neutral and objective, as opposed to biased and discriminatory . – Interview questions, compensation practices

• reflects the perceived fairness of the treatment received by employees from authorities. – Interpersonal justice is fostered when authorities adhere to two particular rules. • Respect rule pertains to whether authorities treat employees in a dignified and sincere manner. • Propriety rule reflects whether authorities refrain from making improper or offensive remarks.

• the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact.

• reflects the perceived fairness of the communications provided to employees from authorities. – Informational justice is fostered when authorities adhere to two particular rules. • The justification rule mandates that authorities explain decision-making procedures and outcomes in a comprehensive and reasonable manner. • The truthfulness rule requires that those communications be honest and candid.

effects of trust on performance 

trust has a moderate positive effect on performance. Employees who are willing to be vulnerable to authorities tend to have higher levels of task performance. They're also more likely to engage in citizenship behavior and less likely to engage in counterproductive behavior

effects of trust on commitment

trust has a strong positive effec on commitment. employees who are willing to be vulnerable to authoritis tend to have higher levels of affective commitment and higher levels of normative commintment. trust has no effect on continuance commitment

trust propensities by nation

Percent agreeing "most ppl can be trusted" (least 1brazil then 2turkey then 3romania) (most 1sweden, 2china, 3netherlands)

Which of the following are rules of procedural justice?

What is the first step of the four component model of ethical decision

When trust is cognition based it means that it depends on feelings toward the authority that go beyond any rational assessment?

Which of the following defines procedural justice?