Why is it important to be adept in handling the manager–researcher relationship?

• In: Assingments | MB0050 – Research Methodology | MBA 3rd Semester (PM)
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MBA – PM0050 :  Why should a manger know about research when the job entails managing people, products, events, environments, and the like?

Answer: The manager, while managing people, products, events, and environments will invariably face problems, big and small, and will have to seek ways to find long lasting effective solutions. This can be achieved only through knowledge of research even if consultants are engaged to solve problems.

The primary purpose for applied research (as opposed to basic research) is discovering, interpreting, and the development of methods and systems for the advancement of human knowledge on a wide variety of scientific matters of our world and the universe. Research can use the scientific method, but need not do so. The goal of the research process is to produce new knowledge, which takes three main forms (although, as previously discussed, the boundaries between them may be fuzzy):
Exploratory research, which structures and identifies new problems
Constructive research, which develops solutions to a problem
Empirical research, which tests the feasibility of a solution using empirical evidence
The research room at the New York Public Library, an example of secondary research in progress. Research can also fall into two distinct types:
Primary research
Secondary research
In social sciences and later in other disciplines, the following two research methods can be applied, depending on the properties of the subject matter and on the objective of the research:
Qualitative research
Quantitative research
Research is often conducted using the hourglass model Structure of Research. The hourglass model starts with a broad spectrum for research, focusing in on the required information through the methodology of the project (like the neck of the hourglass), then expands the research in the form of discussion and results.
Research and development is nowadays of great importance in business as the level of competition, production processes and methods are rapidly increasing. It is of special importance in the field of marketing where companies keep an eagle eye on competitors and customers in order to keep pace with modern trends and analyze the needs, demands and desires of their customers.
Unfortunately, research and development are very difficult to manage, since the defining feature of research is that the researchers do not know in advance exactly how to accomplish the desired result. As a result, higher R&D spending does not guarantee “more creativity, higher profit or a greater market share.

Research is necessary for manager

Also see: Advantages and Disadvantages of internal and external researchers

Handling manager research relationship during   their   careers, it often   becomes necessary for managers to deal    with   consultants.    Many   academicians also   have   their students do research projects   for the class   and several organizations  allow   access  to  them, asking  only   that  a  copy of the  research  project  be  made   available to  them.  Some professors interested in publishing   the results of basic research also approach organizations and   are afforded the facilities to conduct   research.  If the research has been done   scientifically, then the results of the study would be beneficial to the manager, who would have obtained useful information without   paying for it.  By being   able   to point   out the relevant variables integral to what is of concern to the researchers doing   basic research,  and  by  helping  them  with  useful insights,  the  manager  stands   to  benefit a  great   deal. When  the  manager  is  knowledgeable about research,  then  the  interactions between  the  manager  and the researcher  become  more meaningful,  purposeful,  and  beneficial  both  to  the  organization and the  researcher  alike.

Manager and outside research agencies

Oftentimes, associations additionally recruit outside research organizations to distinguish furthermore, take care of issues for them. In such a case, the manager should not just act adequately with the examination group, however, should likewise expressly depict the jobs for the researcher and the administration. The management needs to illuminate the researcher what sorts of data could be given to them, and that's only the tip of the iceberg significant, which of their records would not be made accessible to them. Such records may incorporate the staff documents of the workers, or the ones with certain proprietary innovations. Making these realities express at the earliest reference point can save a great deal of disappointment for the two players. Managers who are entirely proficient about research can even more effectively predict what data the analysts may require, also, on the off chance that specific records containing such data can't be made accessible, they can illuminate the research group concerning this at the start. It is vexing for analysts to find at a late stage that the organization won't allow them to have certain data. Assuming they realize the imperatives right all along, the analysts could possibly distinguish substitute approaches to handling the issues and to plan the exploration to give the required responses.

Values

Other than specifying tasks and limitations manager’s role also make sure that the management’s value system should be correspondence with that of consultants. For instance, researcher might strongly recommend the reduction of workforce to cut-off the operating cost, while management’s ideology entails an opposite believe over it. Which means reducing workforce might cost the organization loss of experienced, loyal, and senior workforce. Hence, this might cause the clash of two different ideologies. So, the knowledge from researcher helps manager to identify and clearly state the values those have clear importance for organization. Consequently, there would be no surprises in the future. This kind of clarification over an issue gives research team an opportunity to accept it and utilize alternatives to deal with problem or leave the project as it is. Whatever the above case may be but both research team and organization should have discussed their values before to avoid any irritation.

The way information exchange between two parties also maters. Because this impact on the trust level on both sides. If information share or exchange in simple and honest way, then consequently will raise the trust level and rapport. So, this type of setup make researcher to freely approach management for assistance in research to make research more purposeful.
For example, management on the request of research team can inform its employees about resulting research and its aim to calm down any fear or frustration they have regarding research.

In short before hiring any research team or consultant the manager should consider the following.

• Development of explicit roles and expectations of both parties.
• Clear statement of organization’s beliefs and values, if any, should be conveyed
• For enabling complete collaboration, a good connection should be developed with research team and employees of organization

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