This article is for Google Workspace customers. Learn more about Google Workspace. If you use an iOS device for work or school, you might need to install the Google Device Policy app as a security measure. Your administrator can use this app to keep your organization’s data secure.
You’re asked to install the app if: Expand all | Collapse all Step 1: Download the Device Policy app After you install the Device Policy app on your device, you need to set it up (see step 2 below). Step 2: Set up the Device policy app
iOS 12.2 and later
iOS 12.1.3 and earlier
It can take a few minutes for your device to synchronize with the server. After you set up the Google Device Policy app, you might be prompted to enter your Google Workspace password in your device settings. If you use 2-Step Verification, use an app password instead of a regular password. For details, see Sign in using app passwords. Manage the Device Policy appUnregister your account from the Device Policy app When you unregister your account from the app, all managed apps are removed from your device.
After you unregister your account, your username remains listed in the Device Policy app and you can register again at any time. Remove your account from the Device Policy app Before you can remove your account from the Device Policy app on your device, you need to unregister your account.
Delete the Device Policy app on your device You can delete the Google Device Policy app in the same way you delete any app from your device. When you delete the app, the managed apps and restrictions set by your administrator stay on your device. TroubleshootingApp installation problems
App alerts and error messages
Problems syncing work dataIf your work account isn’t syncing to your device, check if the Google Device Policy app is set to refresh in the background and try to sync again if needed: To turn on Background App Refresh:
If you are trying to use a third-party app, you might need to refresh your sign in:
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