How does engagement improve the performance of the employee in an organization?

One Question that has witnessed many debates is why should organizations put resources into Employee engagement? The most appropriate and simple response is because employee engagement is related essentially to critical business results.

Studies have revealed positive relationship between employee engagement and organizational results: productivity, employee retention, customer loyalty and profitability

When employees are engaged, they are aware of their responsibilities in organizational goals and motivate their co-workers for the achievement of those objectives. Going an extra mile at the workplace is a sign of a highly engaged employee.

To de-code whether employees are engaged, employees are usually solicited to rate their views of various work environment factors:

  • Do I have the chance to perform the best work every day?
  • Am I surrounded by an empowering and stable group?
  • Is the organization’s main goal planned, which empowers me to feel my part in the workplace is critical?
  • Are my perspectives and opinions heard?

Not only does an exceedingly engaged workforce decrease turnover and employing costs, but also guarantees execution development and permanence in the marketplace.

The research additionally indicates that the more engaged employees are, the more probable their organization is to surpass their respective industry averages in their net revenue growth.

Organizations that make it a need to connect with and engage their workers are better prepared to deal with the potential changes and difficulties in the business environment.

While engagement drives performance at the individual level, it also drives execution on an organization level too. Single methodology for employee engagement isn’t a cure for each company. It’s a fragile mix of organization objectives, culture, values and what drives the group. Since these are distinctive with each association, there are not one-size fits all solution.

Engaged employees consistently exhibit 3 general practices which enhance organization performance:

  1. the employees promote for their organizations to co-employees and refer potential recruits and clients
  2. in spite of chances to work somewhere else the employee develops an intense association to continue to be the part of the same organization
  3. The employee applies additional time, initiative and effort to add to the accomplishment of the company goals.

Motivated and engaged employees are more beneficial in the workplace. All things considered, the question companies ought to be asking is how would we prepare and build up a workforce where everybody can flourish and survive going ahead.

If disengaged employee directly interacts with customers, they get a high number of a client complaint. If left unattended, these effectively disengaged employees become demotivating venom on co-workers.

Employee disengagement and productivity

Various studies have evaluated the effect employee engagement (or deficiency in that department) has on organization revenue:

  • Companies that have engaged employees outrank those with the disengaged employee by 202 percent reports Dale Carnegie Training.
  • extremely engaged employees support an organization’s net overall revenue by 6 percent Is estimated by Towers Perrin
  • Conversely, Gallup estimates employee disengagement costs U.S. business between $450 billion and $550 billion a year due to poor productivity.
  • On the contrary, Gallup reports that employee’s disengagement costs U.S. businesses between $450 billion to $550 billion annually because of poor productivity.

The effect of employee disengagement on the profitability originates from a few elements, including soaring turnover rates that mean escalating hiring costs; poor customer connections that promptly lost revenues.

How does engagement improve the performance of the employee in an organization?
© Gabriel Robledo

From Richard Branson to Stephen Covey, it’s a widely shared belief that people are a company’s greatest asset – it is simply not possible to build a prosperous business without good people

But the real question is, once we’ve found them how do we keep good people? Each new hire costs upwards of $4,000 USD on average. Once you’ve invested in hiring the right person, how do you build them up and get the best performance out of them? 

The solution is engagement. Successful businesses implement strategies that actively build and encourage employee engagement. Fostering a strong mental and emotional connection between workers and their job, team and organisation to maximise performance and minimise turnover.

Unfortunately, deeply engaged employees are rare. Research shows that only about 15% of workers worldwide are engaged with their work. As many as 13% are actively disengaged and a further 51% are mentally disconnected from their jobs and the companies they work for.

From engagement to prosperity

A truly engaged team leads to higher productivity, lower turnover, better service quality, lower rates of absenteeism, improved employee health and a reduction in workplace injuries. 

High levels of engagement have been shown to:

  • Reduce turnover by 43%, 
  • Increase productivity by 17%
  • Lower absenteeism by 41%.                 

Engagement also has a direct impact on safety. Workers who are actively engaged are: 

  • 2.5 times more likely to report injuries and safety incidents
  • 5 times less likely to have a safety incident
  • 7 times less likely to have a safety incident involving lost time. 

Not only do engaged workplaces have 70% fewer safety incidents but highly engaged teams lead to a 23% increase in profitability

What are the 5 key drivers of engagement?

The best way to improve engagement is to understand the underlying factors that influence it and build strategies to foster it. 

Engagement is directly linked to the way in which employees are managed. Good management builds and keeps good people. We know that a lack of feedback and recognition, limited investment in resources and technology, a company culture that does not value employee wellbeing and managers who lack empathy triggers disengagement. 

So how can we avoid these mistakes and actively grow engagement? Let’s look at the five key drivers of employee engagement

Creating purpose and allowing development

Engagement starts with culture. Leadership from the top down modelling positive culture, building a clear purpose and direction for everyone that motivates dedication. We all want to be a part of something bigger than ourselves and a company that provides each employee with a clear purpose engages that innate human sense. 

People also want development; the opportunity to grow personally and professionally. Companies that invest in training and provide clear pathways for growth, engage workers in their own development, strengthening the bond between them, their job and their organisation.

Caring management and ongoing conversations

No one wants to work for a company that doesn’t care about them. Workers who feel that they are valued become the champions of engagement. Caring management is built upon flexibility, autonomy and empathy. Managers who understand and adapt to the unique situations of each worker, encourage and trust them to take ownership and responsibility for their work and who act with genuine care and empathy inspire loyalty and, as a consequence, engagement. 

Deliberate and regular two-way conversations with employees facilitates empowered communication. Giving workers a voice and actively listening engages them in their role. This ongoing conversation makes them feel trusted to provide input; knowing that their contribution matters.  

A focus on strengths

Everyone wants to feel like they are positively contributing to the work that they do through their strengths. Research shows that workers with managers that focus on their strengths are much less likely to be disengaged. A focus on weaknesses or, even worse, being ignored is much more likely to create disengagement. Thus, regularly praising and talking to employees about their strengths fosters stronger engagement. 

The role of wearable safety tech

One great, simple strategy for building engagement is to invest in technology that delivers on each of the five key drivers of engagement such as safety wearables. 

AI-driven wearable technology is shaking things up seeing organisation’s around the world weaving wearables into their processes. Solutions to assist workers to learn more about their movements, understand them, and help reduce their risk of injury – permanently.

Small lightweight wearable devices designed to monitor the behaviour of workers and alert of any hazardous movements that could lead to back or shoulder injuries. These alerts improve awareness and reduce the overall risk of injury. Track progress, complete training modules, analyse data and produce visually appealing reports through mobile apps and centralised dashboards to target and reduce ergonomic risk. 

Not only does this technology teach workers to move better, improve safety and reduce injuries but it also ticks all the boxes for building better engagement across the board.

Safety wearables give workers purpose and direction as they focus on clear, achievable safety goals. Actively encouraging improvement, safety wearables are an investment in development that shows a company commitment to workers and their growth.

It also provides an opportunity for management to show that they genuinely care about the wellbeing of their workers. Safety wearables are designed with the worker in mind; a tailored experience unique to each worker that empowers them to have informed conversations with their managers. Workers are engaged in the process with autonomy to follow and track their own progress, compare results with co-workers, complete in-app manual handling training tutorials at their own time and pace (increasing learning retention) and make sustainable changes to their behaviour.

AI-driven wearable safety technology also facilitates the chance to highlight and praise the strengths and achievements of every employee. With reliable metrics that show progress, it is easy to focus on improvement and move away from talking about weaknesses. Some platforms even integrate gamification into their wearables, making the whole process fun, collaborative and constructive.

Information provided by Anina-Marie Warrener from Soter Analytics

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  • How does engagement improve the performance of the employee in an organization?

  • How does engagement improve the performance of the employee in an organization?

  • How does engagement improve the performance of the employee in an organization?

  • How does engagement improve the performance of the employee in an organization?

How does employee engagement improve performance?

Employees who are engaged with their job and employer are more productive because they are motivated beyond personal factors. They are more focused and more motivated than their disengaged counterparts. This means they work more efficiently and with the success of the organisation in mind.

How does employee engagement impact employee performance?

Employee groups with high engagement levels, they found, “experience 22% higher profitability and 21% higher productivity compared with work groups with low levels of engagement. They also experience 65% lower turnover and 10% higher customer ratings than work groups with low engagement.”

How can employee engagement improve employee productivity?

7 Tips to Increase Employee Engagement Without Spending a Dime.
Supply the Right Tools..
Give Individual Attention..
Provide Training and Coaching..
Listen to Employees..
Get Social..
Serve Others..
Recognize Proudly and Loudly..

Why is employee engagement significant in improving performance?

Why is employee engagement so important? Employee engagement is so important to all organizations because having effective strategies in-place helps create a better work culture, reduce staff turnover, increase productivity, build better work and customer relationships, and impact company profits.