Project scope describes what you expect to deliver to your customers when the project is complete.

D.

What you expect to deliver to your customer when the project is complete

Project scope is a definition of the end result of your project, a product or service for your client/customer. It describes what you expect to deliver to your customer when the project is complete.

How is project scope defined?

A.

The length of your project and how much it will cost

B.

The deliverables or outputs during the course of the project

C.

The range of resources you have available and their capabilities

D.

What you expect to deliver to your customer when the project is complete

E.

The range of customer expectations

C.
Work breakdown structure.

Jose is looking at a document that outlines the specific deliverables and subdeliverables required to complete the writing of a technical support manual. He is most likely viewing the

A.
Responsibility matrix.

B.
Organization breakdown structure.

C.
Work breakdown structure.

D.
Priority matrix.

E.
Work package.

B.
Define the project scope

There are 5 steps involved when defining a project; which of the following is the first?

A.
Establish project priorities

B.
Define the project scope

C.
Verify the budget available

D.
Assign team members to work on the project

E.
Determine the required completion date

B.
Define the project scope.

Linda has just been assigned manager of a project to develop a new advertising campaign for an established product. Her first step should be to

A.
Establish project priorities.

B.
Define the project scope.

C.
Verify the budget available.

D.
Assign team members to work on the project.

E.
Determine the required completion date.

A.
It is when the cost of the project is more than expected

Which of the following is NOT true regarding scope creep?

A.
It is when the cost of the project is more than expected

B.
It is the tendency for the project scope to expand over time

C.
It most likely caused by a scope statement that is too broad

D.
It can have both positive and negative impacts on a project

E.
It can lead to added costs and possible project delays

A.
A deliverable.

Major deliverables are the expected outputs over the life of the project.

An expected output over the life of a project would be classified as

A.
A deliverable.

B.
A product.

C.
An end object.

D.
An objective.

E.
A target.

E.
Define the overall objective to meet the customer's needs.

The first step of project scope definition is to

A.
Analyze the strategic plan.

B.
Analyze the current budget plan.

C.
Meet with team members.

D.
Select team members.

E.
Define the overall objective to meet the customer's needs.

C.
Milestone.

In reviewing the project plan, Susan sees that the first prototype must be completed by October 12. This would be best classified as a

A.
Project target.

B.
Limit item.

C.
Milestone.

D.
Project objective.

E.
Critical goal.

A.
Technical requirement.

The ability of a 911 emergency system to identify the caller's phone number and location is considered to be a

A.
Technical requirement.

B.
Milestone.

C.
Project limit.

D.
Project exclusion.

E.
Project deliverable.

D.

Work breakdown structure

The project objective, deliverables, milestones, technical requirements, limits and exclusions and customer reviews are all included in the project scope statement or checklist. We have not yet developed the WBS.

Which of the following is NOT one of the items that would appear on a project scope statement or checklist?

A.

Deliverables

B.

Technical requirements

C.

Objectives

D.

Work breakdown structure

E.

Reviews with customer

C.

An objective.

"To construct a high-quality, custom home within five months at costs not to exceed $150,000" is best classified as

A.

A deliverable.

B.

A milestone.

C.

An objective.

D.

A limit.

E.

An exclusion.

C.
Establish project priorities

The second step in defining a project is establishing project priorities. Quality and the ultimate success of a project are traditionally defined as meeting and/or exceeding the expectations of the customer and/or upper management in terms of cost (budget), time (schedule), and performance (scope) of the project.

There are 5 steps involved when defining a project; which of the following is the second?

A.
Analyze the strategic plan

B.
Analyze the current budget plan

C.
Establish project priorities

D.
Select team members

E.
Define the major objectives to meet the customer's needs

A.
Profit

One of the primary jobs of a project manager is to manage the trade-offs associated with the project. Which of the following is NOT one of the basic classifications of project priorities?

A.
Profit

B.
Cost

C.
Time

D.
Performance

E.
All of these are basic classifications

A.
Constrained.

After reviewing the project scope statement, the owner specifies that costs MUST stay within $400,000. This criterion is classified as

A.
Constrained.

B.
Enhanced.

C.
Accepted.

D.
Limited.

E.
Fixed.

C.
Accepted.

Scott has just been given a project that has a specific completion date. After a discussion with top management he finds that while the date is important the cost is more important and a slip in delivery would be acceptable if required to meet the cost targets. The completion date is best classified as

A.
Constrained.

B.
Reduced.

C.
Accepted.

D.
Limited.

E.
Optional.

C.
Project priority matrix

One technique found in practice that is useful for this purpose is completing a priority matrix for the project to identify which criterion is constrained, which should be enhanced, and which can be accepted.

The _________ is used to assist in making project trade-offs among schedule, budget, and performance objectives.

A.
Responsibility matrix

B.
Work breakdown structure

C.
Project priority matrix

D.
Work package

E.
Criterion matrix

B.
A work package.

The lowest element in the hierarchical breakdown of the WBS is

A.
A deliverable.

B.
A work package.

C.
A cost account.

D.
A lowest subdeliverable.

E.
An object.

E.
The project.

The highest element in the hierarchical breakdown of the WBS is

A.
A work package.

B.
Subdeliverables.

C.
A cost account.

D.
Major deliverables.

E.
The project.

D.
Allows the project manager to establish the overall objective of the project.

The overall objective of the project must be established before creating the WBS.

All of the following are ways the WBS helps in managing projects EXCEPT

A.
With cost and time estimates the WBS makes it possible to plan, schedule and budget the project.

B.
It provides management with information appropriate to each level.

C.
Can be used to define communication channels.

D.
Allows the project manager to establish the overall objective of the project.

E.
As it is developed, organizational units and individuals can be assigned responsibility of work packages.

E.
All of these are included in a work package.

Work packages are short duration tasks that have a definite start and stop point, consume resources, and represent cost. Each work package is a control point. A work package manager is responsible for seeing that the package is completed on time, within budget, and according to technical specifications.

All of the following are usually included in a work package EXCEPT

A.
What will be done.

B.
The time needed to complete the work.

C.
A single person who is responsible for its completion.

D.
All the costs for the work package.

E.
All of these are included in a work package.

B.
Organization breakdown structure.

In practice, the outcome of this process is the organization breakdown structure (OBS). The OBS depicts how the firm has organized to discharge work responsibility.

The integration of the lowest level of the WBS with the organizational units responsible for performing the work is known as

A.
Responsibility matrix.

B.
Organization breakdown structure.

C.
Work breakdown structure.

D.
Priority matrix.

E.
Process breakdown structure.

A.

Code the WBS for tracking

There are 5 steps involved when defining a project; which of the following is the last?

A.

Code the WBS for tracking

B.

Assign the cost account to a manager

C.

Assign the work package to a manager

D.

Develop the responsibility matrix

E.

All of these are included in the final step

D.
Cost account.

The intersection of work packages and the organizational unit creates a project control point (cost account) that integrates work and responsibility.

When work packages are integrated with organizational units, a control point is created called a

A.
Responsibility matrix.

B.
Priority matrix.

C.
Work package.

D.
Cost account.

E.
Project overlap.

E.
Process breakdown structure

Process projects are driven by performance requirements and not plans or blueprints. Some practitioners choose to utilize what we refer to as a process breakdown structure (PBS) instead of the classic WBS.

The WBS is best suited for projects that have a tangible outcome. Which of the following is used when the final outcome of the project is less tangible or is a product of a series of steps or phases?

A.
Responsibility matrix

B.
Organization breakdown structure

C.
A work breakdown structure is still effective for these types of projects

D.
Priority matrix

E.
Process breakdown structure

A.
Responsibility matrix

If a project is small and does not require an elaborate system to assign tasks, which of the following is a good choice?

A.
Responsibility matrix

B.
Organization breakdown structure

C.
Work breakdown structure

D.
Priority matrix

E.
Process breakdown structure

C.
Limits and exclusions.

The limits of scope should be defined. Failure to do so can lead to false expectations and to expending resources and time on the wrong problem.

The project scope statement indicates that the client is responsible for training the people who will be using the equipment and that the project team will train the client's trainers. This is an example of

A.
Project objectives.

B.
Deliverables.

C.
Limits and exclusions.

D.
Technical requirements.

E.
Milestones.

B.
Scope creep.

The tendency for the project deliverables to expand over time—usually by changing requirements, specifications, and priorities—is called

A.
Scope erosion.

B.
Scope creep.

C.
Project bloat.

D.
Scope enhancement.

E.
Project add-ons.

B.
New software program

The WBS is best suited for projects that have a tangible outcome. A PBS is used when the final outcome of the project is less tangible or is a product of a series of steps or phases. Process projects are driven by performance requirements and not plans or blueprints. Some practitioners choose to utilize what we refer to as a process breakdown structure (PBS) instead of the classic WBS.

Which of the following is a good example of a Process Breakdown Structure?

A.
New car prototype

B.
New software program

C.
New instruction manual

D.
New sports stadium

E.
New project management book

C.
Overhead expenses

Work packages are short duration tasks that have a definite start and stop point, consume resources, and represent cost. Work packages consist of what, how long, cost, resources, who and how well. Overhead costs are not typically found within a work package.

Which of the following is least likely to be included in a work package?

A.
How long the work package should take to complete

B.
A description of work to be performed

C.
Overhead expenses

D.
How much the work package should cost to complete

E.
The person responsible for the work package

E.
All of these should be addressed in a communication plan.

Having a strong communication plan can go a long way toward mitigating project problems. A communication plan should address all of the following EXCEPT

A.
When the information will be communicated.

B.
How information should be communicated and to whom.

C.
What methods will be used to gather and store information.

D.
What information needs to be collected and are there limits as to who has access to it.

E.
All of these should be addressed in a communication plan.

What you expect to deliver to your customer when the project is complete?

Project scope is a definition of the end result of your project, a product or service for your client/customer. It describes what you expect to deliver to your customer when the project is complete. How is project scope defined?

How is project scope defined?

Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines. The documentation of a project's scope is called a scope statement or terms of reference.

What are project deliverables in a scope statement?

Deliverables A scope statement should list the products or services that are to be provided at the conclusion of the project, in order to meet the project's objectives. Deliverables should be described in enough detail to avoid confusion or misinterpretation by stakeholders.

How is project scope defined quizlet?

PROJECT SCOPE is the overall or total. work to be performed in order to meet the. client's requirements or expectations of the project. This includes the work involved in creating the products of the project, and the processes used to create them.