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Terms in this set (60)What are the three methods to assess whether HRM matters? conceptual arguments: resource based view organizations have a lot of resources available (financially, physically, and interpersonally) What is HRM? a strategic approach to management of an organization's most valued assets, focusing on the people working there, and having the goal of improving their attitudes and behaviors. The "resource-based view" The value of the resource depends on if it is rare and inimitiable what are some kinds of "resources" ? Financial What is a competitive advantage? the quality of employees that the company has who can not be copied, (one up on the competition) What two factors contribute to making resources valuable and have a competitive advantage? Rare & inimitable the article, "Uber is finally realizing HR isn't just for recruiting," what business function should HR be treated like to demonstrate its priority in an organization? Finance In the article, "putting people first," in a study of 968 firms regarding their HR practices resulted in what outcomes with regard to turnover, sales, and stock price? - 7.05% decrease in turnover What is the 1/8 rule? -1/2 of the organizations won't believe the connection between how they manage people and the profits
earned The two general categories of HR challenges -organizational demands:
factors within the company that influences employees managed Strategy as an organizational demand -plan for achieving competitive advantage the two types of strategies cost leadership strategy(lowest costs, prices) implications for each strategy Low-cost: compare concerns between companies in different stages of developement young companies: organizational culture assumptions, values, and beliefs of a company that affect how employees behave Factors that shape culture -values and beliefs Possible responses to injustice -speaking up psychological contract expectations of employee contributions and what the company will provide in return In, "HR department gets new star power at some firms": how is the role of HRM changing in regard to HR executives? - HR department has become more involved in strategic planning, employee development, integration with core operations of the organization, and change management. In, "HR's role in building a sustainable enterprise" Ethics and social responsibility as an environmental influence, what are the implications of infusing ethics and social responsibility into a company? -Involves how companies behave towards their stakeholders What is the triple bottom line? balancing economic, social, and environmental responsibilities The components of job descriptions (TDRs) : Tasks, duties, and responsibilities -List every dimension of the job the components of job specifications (KSAOs) come up with the KSAOs needed to perform important tasks KSAO stand for K: knowledge " know what" what characteristics are trainable and which ones are not(less trainable)? Trainable:
Knowledge & skills types of tools (JEI) -position analysis questionnaire Which KSAOs does each tool assess JEI: does not include How each do rating scales? -JEI--> barely acceptable worker, superior worker, trouble work rate importance of task 1-5 pros/cons of each tool PAQS: pros: dimensions are linked to a general aptitude test, board covers input/output, processes, work context the four broad approaches to job designs & goals of each -motivational Description of how motivational design motivational: the core job characteristics tend to be strongly correlated with job satisfaction description of mechanistic design (3 types ) Micro Motion Analysis: records employees doing their jobs at slow speeds, analyze the tape to eliminate or combine steps What are the five core job characteristics? VISAF (Variety, identity, significance, autonomy, and feedback) three critical psychological states meaningfulness of work, responsibility for results, and knowledge of results What is the name of the survey used to compute a "satisfaction" score using the JCM? Job Diagnostic Survey the trade-offs of the job design approaches, which are at odds with each other Motivational & Mechanistic/pertual motor (vice versa) What is invisible work? intangible work that gets done, and hard to measure productivity what key job characteristics are missing from invisible work? identity/ feedback In the articles, "In New office Designs, room to room and think," and "google got it wrong. the open-office trends destroying the workplace," what job design approach is the MOST applicable to these companies's switch from cubicles/private offices to an open office design? Mechanistic approach what are some benefits and disadvantages of an open-office space design? promotes creativity, more communication, cheaper, more efficient, and redesigning What are the steps in the planning process? 1. demand forecasting demand forecasting how much labor will we need? - the amount of employees needed at a job three approaches to forecasting demand benchmarking: compared to competing businesses, how much labor does similar business use? what is supply forecasting? how much labor do we have right at the time? What is transition matrix? a quantitative method of supply forecasting that allows us to determine the percentage of employees who remain in the company across years How do we correct a surplus? -downsizing which options are the fastest with correcting a surplus? downing, pay reductions, demotions, and work sharing which options will result in human suffering (with correcting surplus??) downsizing, pay reductions, and demotions how to correct a shortage -overtime which options of correcting a shortage are faster? -overtime, temp workers, and outsourcing which options are revocable (can be undone) when correcting a shortage? -overtime, temp workings, outsourcing, and retrained transfers in the article, "In Washington state, apple picker shortage threatens apple boom," what tactics did the orchard managers use to address the labor shortage? -using commuter vans to transport workers According to "outsourcing at crux of Boeing strike," what issue has emerged as perhaps the most crucial concern for employees? Job security four broad factors that make organizations more or less attractive to certain candidates? -Vacancy characteristics what are three decision making strategies that candidates might us to decided which jobs to accept? -compensatory strategy: rate according to strengths and weaknesses in all categories what are the three personnel policies that affect vacancy desirability? promoting from within: showing how good of a job we are from
within what is the outcome upon which recruiter characteristic has the greatest impact? it has a larger impact for you to take a second interview advantages and disadvantages of internal and external hires? internal: what is a realistic job preview? be honest what the job consists of what outcomes can being realistic with job previews be? initial turnover will decrease Sets with similar termsHR 1126 terms lisagee_ Human Resources Exam 1 material - Chapters 2, 4, 3104 terms lauren4173 Human Resource Management: Quiz 137 terms drexel3 Human Resource Management Midterm- 154 terms claire_chitwood Sets found in the same folderHR Exam 244 terms rabeesa_khan INTRO to HR Exam 3 Rutgers -mgardner80 terms Lissette_Morales2 Other sets by this creatorA&PII Exam 462 terms taylorlavalla Lab Practical 2 Anatomy and Physiology II121 terms taylorlavalla A & P II Exam 2 Studyguide105 terms taylorlavalla Lymphatic and Immune Systems175 terms taylorlavalla Recommended textbook solutionsOperations Management: Sustainability and Supply Chain Management12th EditionBarry Render, Chuck Munson, Jay Heizer 1,698 solutions
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