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Terms in this set (79)On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate? A) recruitment C) employee orientation Which of the following terms refers to helping new employees appreciate the values and A) onboarding A) onboarding Which of the following is most likely NOT one of the goals of a
firm's employee orientation A) making new employees feel like part of a team C) assisting new employees in selecting the best labor union All of the following topics are typically addressed during
employee orientation EXCEPT A) employee benefits D) wage curves t/f: Employee orientation programs range from brief, informal introductions to lengthy, formal courses True t/f: Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training False The methods used to give new or present employees the skills they need to perform their jobs A) orientation B) training MTR Enterprises failed to provide adequate safety training to one of
its employees. As a A) discrimination B) negligent training Which of the following will most likely NOT help employers protect themselves against A) confirming an employee's claims of skill and
experience D) paying employees for their training time ________ identifies the training employees will need to fill future jobs. A) Competency modeling C) Strategic training needs analysis What is the first step in the ADDIE training process? A) assessing the program's successes C) analyzing the training need What is the second step in the ADDIE training process? A) developing
training aids C) designing the overall training program Which of the following will most likely occur during the third step of the ADDIE training A) training a targeted group B) creating training materials Which of the following would most likely occur during the fourth step of the ADDIE A) holding on-the-job training sessions A) holding on-the-job training sessions What is the final step in the ADDIE training process? A) evaluating the program's successes or failures A) evaluating the program's successes or failures James, an HR manager, is currently
identifying the specific knowledge and skills required for A) task analysis A) task analysis Amy, an accounting supervisor, has been asked to provide training for her subordinates about A) use as many visual aids as possible during the session C) use new terminology and technical concepts Trainees should be provided
adequate practice and be allowed to work at their own pace A) screen applicants based on ability B) transfer skills more easily to the job ________ is a detailed study of the job to determine what specific skills the job requires. A) Needs
analysis B) Task analysis Which of the following consolidates information regarding required tasks and skills in a A) training assessment form B) task analysis record form Employers will most likely use all of the following methods to identify training needs for A) analyzing job descriptions D) conducting a work sampling A graphic model that presents a precise
overview of the knowledge, skills, and behaviors A) scatter plot B) competency model Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of A)
Attitude surveys sent to Samson personnel suggest that the firm's elimination of year-end D) Members of the sales team have expressed that they do not fully understand the benefits and Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of A) The newest members of the Samson sales force are unfamiliar with the procedures used by B) Samson recently eliminated its long-standing policy of paying salespeople commissions on Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of A) What methods are used for recruiting and interviewing individuals for
sales positions? A) What methods are used for recruiting and interviewing individuals for sales positions? Which of the following best describes the first step in a performance analysis? A) comparing a person's actual performance to the ideal performance A) comparing a person's actual performance to the ideal performance t/f: Studies show that trainees are distracted by visual aids presented during training sessions False t/f: Training sessions should be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day True t/f: the purpose of a current training needs analysis is to ensure that critical employees receive adequate training and development for future positions with the firm False t/f: Performance analysis is a detailed study of a job to determine what specific skills the job requires False t/f: Attitude surveys, employee diaries, tests, and performance appraisals are tools for conducting a performance analysis True
Tyler, a new accounts representative at Martin Marketing, is learning the job by actually A) on-the-job training A) on-the-job training Which of the following training methods is most frequently used by employers? A) job
instruction training C) on-the-job training All of the following are types of on-the-job training EXCEPT ________. A) programmed learning A) programmed learning Rebekah
was hired soon after graduation and assigned to complete a management trainee A) job rotation A) job rotation Mario hopes to be promoted to the head of his department next year. In the meantime, he
has A) job rotation C) coaching method The on-the-job method of ________ involves give lower-level executives firsthand A) coaching C) special assignments John is doing is doing a training method to learn a new job where there are sequence of steps A) task analysis B) job instruction training (JIT) Surveys estimate that as much as X% of what employees learn on the job they learn through A) 10% C) 80% A structured process by which people become skilled workers through a combination of A) job instruction training C) apprenticeship training Which form of on-the-job training usually involves having a learner study under the tutelage A) programmed learning C) apprenticeship training
John is currently being trained on the job and is at the first step in the OTJ process, which is: A) showing the trainee how do the task D) familiarizing the trainee with equipment, tools, and trade terms When jobs
consist of a logical sequence of steps and are best taught step-by-step, the most A) job instruction training A) job instruction training With job instruction training, which of the following should most likely be included beside A) sources for more
information C) key points or guidelines Which of the following is the primary advantage of lecturing as a method of training? A) motivational for employees C) appropriate for large groups Which of the following will most likely help a speaker improve the effectiveness of a A) opening with a familiar joke C) watching the audience's body language Which of the following is
a systematic method for teaching job skills that involves A) job instruction training B) programmed learning Which of the following is NOT an advantage of programmed learning? A)
Training time is significantly reduced. C) Trainees benefit from a skilled coach. Which of the following terms refers to computer-based training systems that adjust to meet A) virtual learning systems D) intelligent tutoring systems ________ training is a method in which trainees learn on actual or simulated equipment but A) Vestibule A) Vestibule American
Airlines uses flight simulators to train pilots about airplane equipment and safety A) on-the-job training B) vestibule training Which of the following involves a trainer in a central location teaching groups of employees A) audiovisual-based instruction D) videoconferencing Travel agents at Apollo Travel Services follow a computer program that displays question A) audiovisual-based
training method B) electronic performance support system ________ are special software tools that support Internet training by helping employers A) Learning management systems A) Learning management systems Which of the following terms refers to a set of instructions, diagrams, or similar methods A) task analysis record form D) job aid United Airlines utilizes a checklist of things that pilots should do prior to take-off and A) job aid A) job aid Which of the following terms refers to a section of an employer's Web site that provides A) virtual classroom D) learning portal Which of the following terms refers to a teaching method that uses special collaboration A) computer simulation B) virtual classroom All of the following are literacy training methods used by employers EXCEPT ________. A) providing computerized simulations A) providing computerized simulations ________ attempts to foster harmonious working relationships and to develop cross-cultural A) Adaptability screening D) Diversity training What is the primary purpose of implementing a cross training program at a firm?
A) compiling skills records C) facilitating flexible job assignments All of the following are characteristics of most interactive training programs, such as A) mastery of learning C) increased learning time t/f: lower level managers who are given firsthand experience working on existing problems are being trained through the special assignments approach True t/f: Surveys estimate that approximately 20% of what employees learn on the job is learned False t/f: Apprenticeship training is a step-by-step self-learning method which uses a textbook, False t/f: Evidence suggests that Web-based instruction is significantly more effective than classroom False t/f: Providing learning content on demand through cell phones and laptops is known as mobile True t/f: With a lifelong learning account, employers and employees can contribute money that can be True t/f: Team training is used by many firms to develop strong management teams, enhance True Any attempt to improve managerial performance by imparting knowledge, changing A) human resource management C) management development Which process involves assessing the company's strategic needs, appraising the current A) management development A) management development
All of the following are on-the-job training methods used for managerial positions EXCEPT A) job rotation C) case study method Which of the following enables management trainees to work full-time analyzing and A) management games B) action learning According to Kurt Lewin, in order for organizational change to occur, which stage must A) unfreezing A) unfreezing According to Kurt Lewin, all of the following should occur in the moving stage
of A) developing a vision B) mobilizing commitment ________ is an approach to organizational change in which the employees formulate the A) Action research C) Organizational development ________ means collecting data about a group, department, or organization, and feeding the A) Laboratory training B) Action research Which organizational development application involves methods like performance A) human process D) human resource management Which of the following terms refers to a formal method for testing the
effectiveness of a A) electronic performance monitoring C) controlled experimentation Sets with similar termsChapter 870 terms ryan_day45 CHP 7 - Training and Developing Employees46 terms naviahsoo CHP 8 - Training and Developing Employees32 terms Adita_Choudhury ch 879 terms kelseykramer30 Sets found in the same folderChapter 9 HR104 terms Hilary_Gamble4 Chapter 5 Practice67 terms barrett_ramsey8 Ch 815 terms carly_hunzeker HR Chapter 899 terms Hilary_Gamble4 Other sets by this creatorLife & Health Ch. 12 - 21 quizzes108 terms lcstone14 Life and Health Midterm154 terms lcstone14 Strategic Management Exam 1169 terms lcstone14 Consumer Behavior Exam 2130 terms lcstone14 Other Quizlet setsVertebrate Biology Chapters 21 & 22 pt.1 (Bird)52 terms TaylorS6064 UE-17 LEROY : Cardiologie đź”´100 terms thomas_boulanger2 EEOC -- YOUTH@WORK Website Challenge21 terms Kathy_Ream5TEACHER BIO 322 Modules 337 terms hbooth4 Related questionsQUESTION You plot velocity vs. time. What quantity do you find by determining the slope? 5 answers QUESTION What is contrition or sorrow for sin? 11 answers QUESTION TRUE/FALSE - do not file all correspondence relating to the release of information in the patient's health record folder for permanent retention 3 answers QUESTION Which component of the communication process refers to the route in which the message is sent ? 15 answers Which of the following terms refers to a procedure for providing new employees?1) Which of the following terms refers to a procedure for providing new employees with basic background information about the firm? Explanation: Employee orientation is the process of providing new employees with basic background information about the firm.
Which of the following terms refers to helping new employees appreciate the values and culture of a firm quizlet?The correct option is A) onboarding . Onboarding is a process to integrate a newly joined employee into the organization. It involves making him aware of all the policies, values, culture, clients, products as well as services.
Which gives the new or current employees the skills they need to perform in the job?Training and development programs can help employees learn the skills they need in their current roles and introduce leadership skills and software knowledge they will need in the future. One form of training, apprenticeship, allows employees to start as trainees and progress to a higher-level role.
What is the term given to employees who provide a set of knowledge and skills that make the organization superior to competitors and create value for customers?A "core competency" is a set of knowledge's and skills that make the organization superior to competitors and create value for customers.
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Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?
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