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Terms in this set (68)a first line manager is often called a supervisor often _________ involves simplifying, shrinking, or downsizing an organization's operations to lower operating costs restructuring
what are essential characteristics of global organization ? compete in more than one country restructuring in organizations often leads to _____ in jobs of managers and non-managerial employees reduction the specific set of departmental skills, knowledge, and experiences that allows one organization to outperform its competitors is known as a core competency where do companies tend to outsource tasks they previously performed in-house ? low cost countries managers who have excellent ______ skills have job specific knowledge and know the techniques to perform their jobs technical the four building blocks of competitive advantage are superior efficiency, innovation, responsiveness to customers, and quality increases in organization performance are directly related to increases in organizational effectiveness and efficiency a measure of how well or how productively resources are used to achieve a goal is efficiency what types of organizations operate and compete in more than one country ? global henry mintzberg identified ten kinds of specific roles, which he grouped into three categories : decisional, interpersonal, and informational a company that can outperform other organizations due to its ability to provide its goods and services more efficiently and effectively is said to have a competitive advantage managers who values their diverse employees tend to have better performance simone, kevin, and manny are bank tellers at rock safe bank. annalea is the manager of the branch in which they work. as a manager within the organization, what other key managerial tasks is annalea responsbile for ? supervising to help managers perform their planning tasks, they develop _____ to help guide their organization to high performance strategies which level of management has cross departmental responsibility ? top experience and education has been found to help managers develop three types of skills, including conceptual, human, technical self managed teams are made up of groups of employees who assume collective responsibility for ______ their own work activities organizing, controlling and supervising with self managed teams, managers can utilize IT to to monitor team activities what is the purpose of a middle level manager in a self managed team ? to monitor the team's progress and provide better resource allocation decisions the middle manager is responsible for organizing all resources who supervises first line managers ? middle managers when management organizes employees who perform the same kinds of job specific tasks, this places people in departments why should individuals study management ? to more effectively use resources if a manager chooses the wrong goals to pursue and makes poor use of resources, the result (in terms of efficiency and effectiveness) is low efficiency and low effectiveness the measurement of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals is knows as organizational performance when managers monitor the performance of individuals, departments, and the organization as a whole to determine if they are meeting desired performance standards, they are engaging in the essential task of controlling not only is management responsible for ensuring that the organizational goals are met. they are also responsible for making sure that the operations are running effectively and efficiently top managers require the best _____ skills because their primary responsibilities are planning and organizing conceptual
describe advantages of a self managed team. it can assume more tasks than a non self managed team a _______ assumes collective responsibility for organizing, controlling and supervising their own work activities self managed team what is a compelling reason to study management ? you will learn from others and equip yourself to help a future employer succeed what are the two main categories of global crises or disasters facing managers ? human/natural causes according to mintzberg's managerial roles, figurehead, leader, and liaison make up the category of ______ roles interpersonal according to mintzberg's typology of managerial roles, entrepreneur, negotiator, resource allocator, and disturbance handler make up the category of ______ roles decisional what are ways in which IT helps improve performance in self managed work teams ? increases the availability of information the essential or universal tasks of management include planning/organizing/leading/controlling what is a measure of an organization goal and the degree to which an organization achieves the goal ? effectiveness what is the best explanation of empowerment ? when a manager gives her/his employees the authority to take responsibility for their own work which of the following are examples of human created crises ? industrial pollution , deforestation , terrorism , poor attention to workplace safety identifying new opportunities and determining the best direction for the company's future requires managers to use ______ skills. when managers motivate employees to work hard to achieve goals, they are demonstrating _____ skills conceptual ; human what type of management refers to the creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources to allow it to survive and prosper ? turnaround crises caused by tsunamis, earthquakes, or hurricanes are results of _____ causes natural it is the manager's responsibility to take _____ action to improve an organization's performance if it is not accomplishing its desired outcomes corrective what are positive outcomes of using self managed teams accomplishing tasks more quickly and efficiently the process of creating new or improved goods or services or finding better ways to produce or provide them is knows as innovation even if you are not yet a manager, studying management can help you resolve conflicts with coworkers when there are three levels of management in which each level reports to the next highest level hierarchy
what are considered to be resources that employees offer and organizations look for ? skills and know how assets such as people, machinery, raw materials, and computers are examples of organizational resources IT is being used to empower self managed teams by expanding employees' job knowledge and increasing employees' job responsibilities IT benefits increased innovation one of three steps involved in planning deciding on the goals to be achieved organizational structures are structure to help determine how to use resources to create goods/services what are pressures exerted by shareholders on top management ? improve profits top managers are responsible for the ultimate responsibilities within an organization, which include cross departmental responsibility, establishment of organizational goals, and how departments should interact what represents challenges facing managers in today's business world ? building a competitive advantage managers who provide an inspirational vision that energizes employees are _____, and when they identify and select proper goals and actions, managers are _____ leading ; planning major challenges for managers to ensure that they treat their employees fairly and equitably includes recognizing ethical needs and legal requirements a group composed of the CEO, COO, and the VP top management team the responsibilities and tasks of managers have changed substantially in recent years due to global competition and IT what is an outcome of leadership ? an organizational structure that helps management achieve its organizational goals
which management level devotes most of their time to planning and organizing the tasks crucial to determining an organization's long term performance ? top many different countries try to protect their own economic and political interests, which tends to increase geopolitical tensions innovation is generally provided by small groups or teams primary purpose of a manager to supervise and achieve organizational goals when a competitor has introduced a new product or a technology that has made an organization's product unattractive or obsolete, the company may experience a crisis that leads them to utilize _____ as a new approach to reduce costs, reduce the number of products sold, or _____ turnaround management ; change how products are made and distributed Sets with similar termsBUS3010 Chapter 196 terms JohnDoe12345678940 Chapter 1: Contemporary Management37 terms eric_madison7 MGT 205 Chapter 164 terms Njb_saturn Management Chapter 1 Managers and Managing45 terms peppypls Sets found in the same folderManagement of organizations: Chapter I28 terms AgentPenguin MGT 300 Test 153 terms akschuman Management 331 exam 137 terms rootube1 Hospitality Facilities Management chapter 1 and 2…58 terms ReneaGreen3PLUS Other sets by this creatorAmericano Lunch Menu32 terms
rachelmatranga9 Lumos Marketing33 terms rachelmatranga9 wine notes10 terms rachelmatranga9 mrkt final (17, 18,20)69 terms rachelmatranga9 Other Quizlet setsVHTL1: Fluid and electrolyte replacement therapy120 terms allyxkayyPLUS Macroeconomics Unit III Exam127 terms SavannahBraun GI physiology (quiz)24 terms g_ail 4.1-preguntas posibles para el examen10 terms maryschrems15 Related questionsQUESTION Provide personalized chauffeurs to its customers. This service differentiates Fliant Airlines from other airlines. Given this information, providing personalized chauffeurs is an example of an 2 answers QUESTION The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change. [T or F] 7 answers QUESTION To achieve economies of scale in a strategic alliance, two or more companies combine unique resources. 4 answers QUESTION Provides a framework for visualizing internal and external environmental factors as an integrated whole. Keeping the organizations objectives in mind throughout the performance of all activities. 2 answers What types of organizations operate and compete in more than one country?A multinational corporation (MNC) is a company that has business operations in at least one country other than its home country. By some definitions, it also generates at least 25% of its revenue outside of its home country.
What technique involves organizing employees into quality control teams so they can find better ways to perform their jobs quizlet?Core competency. What technique involves organizing employees into quality control teams so they can find better ways to perform their jobs? Disseminator. Deciding which goods a company should produce.
Which of the following strategies helps an organization to obtain customers by making decisions?A low-cost strategy is a way of obtaining customers by making decisions that allow an organization to produce goods or services more cheaply than its competitors so it can charge lower prices than they do.
What term refers to a specific set of departmental skills knowledge and experience that allows an organization to outperform its competitors?Term. Core Competency. Definition. The specific set of departmental skills, knowledge and experience that allows one organization to outperform another. Skills that create a core competency give them a competitive advantage.
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Involves simplifying shrinking, or downsizing an organizations operation to lower operating costs.
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